AVP, Deputy Segment Leader

The AVP, Deputy Segment Leader is responsible for assisting NA A&H Segment Leaders in collaborating with Home Office, Field Underwriting and Sales to assist in various strategic growth, portfolio management, underwriting strategy and product development/innovation efforts for NA A&H’s various product segments.  The position reports to the EVP, Head of Accident & Health, North America and can be located in New York, Philadelphia, Whitehouse Station or Chicago. 

MAJOR RESPONSIBILITIES:                                                                                                                          

• Assist BTA, Special Risk, Leisure Travel and Affinity Segment Leaders (US focused) in delivering upon and executing the established New and Renewal business goals including portfolio management tactics, strategic objectives, and innovation efforts on a national basis.  
  • Product/P&L:
    • Coordinate with Segment Leaders to develop rate goals/plans to adhere to plan/rate for trend and execution on portfolio management goals;
    • Coordinate with Finance and Data Analytics team to track and assess all portfolio items needed;
    • Internal presentations to senior leadership on activity.
    • Regular coordination with Product Development for travel assistance coordination and enhancements;
    • Ensure accurate reporting for rate and exposure changes are documented;
    • Coordination of any new data needs for reinsurance and/or reporting obligations.
  • Underwriting:
    • Assist in incorporating self-audit action items to incorporate into underwriting guidelines and training;
    • Assist in addressing and responding to referrals from the field and home office in a timely fashion;
    • Coordination with CUO on all UW directives and training for field;
  • Growth:
    • Assist, lead and/or facilitate growth initiatives across various segments.
    • Own all industry vertical responsibilities to represent A&H with various industry vertical owners and develop marketing collateral and product value proposition accordingly;
    • Assist Segment Leaders in review, development and updates to necessary marketing collateral for internal and external purposes (with Chubb Marketing oversight) and any external training needs;
    • Assist regional sales on client & broker relations including sales calls, capabilities discussions as needed;
    • Collaborate with compliance and product development to identify new expansionary/enhanced or benefit opportunities to innovate product or tailor solutions to fit client needs;
  • Operations:
    • Collaborate with Segment leaders and Claims for strategic TPA engagement and management for new and renewal business;
    • Assist segment leaders, field management and operations in monitoring and improving servicing levels;
    • Assist segment leaders, product development and technology with necessary business requirements for any and all technology initiatives and platforms;
    • Drive any automation efforts around upsell/cross-sell on existing A&H renewal portfolio;
• Routine travel to attend meetings with business and internal/external teams, as needed.
• Opportunity for future people management with growth.

• Minimum of 7-10 Years industry experience
• A&H or P&C underwriting experience preferred
• Insurance related business acumen with emphasis on underwriting and portfolio management
• High level of underwriting, KPI and P&L knowledge including:
  • Efficiency metrics for new/renewal business
  • Exposure analysis, trend
  • Form & coverages
  • Rating principles and mechanics
  • Combined & loss ratio
• Proven broker relations & customer management skill set
• Strong verbal and written communication skills
• Strong organizational skills with attention to detail
• Ability to work effectively in a team and in collaboration with various stakeholders and colleagues; strong leadership and indirect influence skills are needed
• Basic proficiency in Microsoft Word, Excel, Power Point

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to