Sr. Manager, Account Executive

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Senior Manager, Account Executive is responsible for strategically growing Visa’s business in selected global partnership(s) in the Big Tech segment. Success in the role will require an experienced business and sales professional with demonstrated expertise in 

• Leading partnerships, actively engaging stakeholders, including senior executives, across large and strategic global relationship(s)
• Identifying and executing new revenue-generating partnership opportunities by collaborating with clients and internal partners to develop creative solutions. 
• Analyzing, operating and optimizing current business, often collaborating with partners including regional Digital Partnerships teams that manage the partnership(s) locally, Visa's Core Product and Digital Solutions teams, as well as other cross functional team members such as working in Legal, Finance, Marketing, Risk, Client Services and Fintech/Crypto.  
• Motivating team performance through outstanding professional, collaboration, learning and leadership skills.
   

This role reports to the VP, Global Digital Partnerships.
 

Primary Responsibilities:

Partnership Growth & Business Leadership

• Be accountable as the leader of selected global digital partnership(s)
• Develop and execute customized partnership strategy, objectives, quarterly key results and supporting plans to increase revenue and overall performance for the strategic partnership(s) 
• Meet annual and quarterly performance targets for the partnership(s)
• Lead the account, relationship management and sales planning for these accounts, ensuring that Visa’s and client's shared business objectives are met
• Align cross-functional teams on key proposals including representation from Legal, Marketing, Product, Operations, Market Research and Technology.
• Lead the development, negotiation and signing of agreements
• Maintain high level of client satisfaction, as measured by Visa annual survey

Stakeholder Management

• Develop clear understanding of motivations and objectives of internal client stakeholders
• Align interests to assure continued and improved attainment of partnership objectives
• Negotiate and find common ground among stakeholders that lead to positive and even superior outcomes for the partnership(s)
• Escalate concerns appropriately, represent client interests effectively, and 

Product Solutioning & Opportunity Development

Lead discovery, ideation, and product solutioning with partners in a thoughtful and creative manner

• Work closely with product, innovation, and technology teams to prepare agendas, presentation materials, and project plans for client engagement and opportunity development
• Drive opportunity to closure with legal, finance, and product counterparts, oversee product implementation, and maintain product enhancement feedback loop

Partnership Execution & Satisfaction

• Sharpen overall execution of the partnership and drive high client satisfaction score
• Work with cross functional teams to ensure partner implementations are on track and delivering against plan
• Take the lead in solving problems that arise during the execution of programs with partners
• Proactively identify and solve complex problems that impact the management, relationship and direction of the business

Collaboration, Communication & Leadership Skills:

• Work well with members of the team on all assignments – follow leadership principles
• Report to and interact with senior management and executives to indicate the status of the partnership progress, plans and pain points with mitigations
• Proactively educate the Visa organization on market developments and partner opportunities

Segment Expertise & Thought Leadership:

• Identify strategic opportunities for Visa capabilities through a strong understanding of the segment and customer's business needs, leveraging Visa solutions across all product platforms
• Contin