Hardware Technician - Level 1 (VTC Field Support Specialist)
Stratum NetworksAbout the role
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<div><strong><a href="http://www.stratumnet.com/"><span xml:lang="en" lang="en">Stratum Networks</span></a> <span xml:lang="en" lang="en">is a rapidly growing information assurance and cybersecurity solutions</span> </strong></div>
<div><strong><span xml:lang="en" lang="en">company that provides high-end network and security consulting to Department of Defense and</span> </strong><strong><span xml:lang="en" lang="en">Intelligence Community clients. We are looking for a talented and passionate Level 1 Hardware Technician </span></strong><strong><span xml:lang="en" lang="en">who would support one of our clients located in the </span><span xml:lang="en" lang="en">Annapolis</span> </strong><strong><span xml:lang="en" lang="en">Junction, MD area.</span> </strong></div>
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<div><strong><span xml:lang="en" lang="en">CANDIDATES ARE REQUIRED TO HAVE AN ACTIVE TS/SCI WITH POLYGRAPH TO</span> <span xml:lang="en" lang="en">BE CONSIDERED FOR THE POSITION.</span> </strong><br />
<div><strong>Responsibilities Include:</strong></div>
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<li><strong>Installing, operating, maintaining, repairing and modifying end user devices such as personal computers, thin-clients, network interface cards, phones, monitors, printers, telephones, printers, pagers, and radios.</strong></li>
<li><strong>Performing a variety of maintenance and technical support on devices, integrated systems and subsystems, and install/configure software at customer and/or field locations. </strong></li>
<li><strong>Troubleshooting and solving technical issues related to end user equipment hardware and software</strong></li>
<li><strong>Ensuring customer satisfaction is achieved.</strong></li>
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<div>Salary: $31k - $71k depending on experience and contract.<br />
Excellent benefits package, including up to 3 weeks paid vacation and 11 paid holidays. Eligible for health care (single and family) immediately. 401(k) plan with employer match available.<br />
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<strong>Required Skills, Experience, and Education: Minimum education and experience level: High school/GED and a minimum of four (4) years of experience. Equivalent education and experience: Associate’s degree and two (2) years of experience.</strong></div>
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<li><strong>Highly skilled in installing, repairing and troubleshooting VTC devices and systems</strong></li>
<li><strong>Demonstrated ability to read and understand technical manuals and schematics</strong></li>
<li><strong>Able to manage time and priorities effectively</strong></li>
<li><strong>Able to work efficiently with minimal supervision</strong></li>
<li><strong>Proficient in working with end-users remotely</strong></li>
<li><strong>Familiar with Active Directory security and policies</strong></li>
<li><strong>Excellent analytical and problem solving skills</strong></li>
<li><strong>Outstanding communication skills to relate with team members and support workers</strong></li>
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<div><strong>Required Clearance: Candidate must have a TS/SCI polygraph clearance</strong></div>
<div><strong>DoD 8570 IAT Level 1 Certification</strong></div>
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<strong><span xml:lang="en" lang="en">STRATUM NETWORKS OVERVIEW:</span> </strong></div>
<div><strong><span xml:lang="en" lang="en">Stratum Networks is a rapidly growing information assurance and cybersecurity solutions</span> </strong></div>
<div><strong><span xml:lang="en" lang="en">company with expert knowledge of implementing secure infrastructure, providing security</span> </strong></div>
<div><strong><span xml:lang="en" lang="en">integration, development, assessment and training solutions. Our high-end network and security</span> </strong><strong><span xml:lang="en" lang="en">consulting to Department of Defense and Intelligence Community clients create robust, secure</span> </strong><strong><span xml:lang="en" lang="en">network infrastructure, policies, and procedures for local and global, terrestrial and satellite</span> </strong>&l
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