Certified Medical Assistant (CMA) Wound Care Clinic

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

 

About Duke Regional Hospital

 

Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina, which ranks as the number four hospital in the Raleigh-Durham, North Carolina area, accordingto U.S. News and World Report for 2023-2024. Duke Regional Hospital is the second largest of Duke Health's three hospitals and offers a comprehensive range of medical, surgical, and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services.

 

 

Department Profile

The Wound Clinic at Duke Regional Hopsital is a hospital based specialty clinic that provides comprehensive wound management for pressure injuries, open skin wounds caused by injury or surgery, venous ulcers (caused by poor blood circulation in the leg veins), non-healing surgical wounds, neuropathic foot wounds, and concerns related to broken or weeping skin. We help patients understand the cause of their wound, provide advanced therapies to promote healing, educate on how to care for the wound at home, and recommend strategies for wound prevention.

 

Certified Medical Assistant's are eligible for a $5,000 commitment bonus

Work Schedule & Shift Information

Monday-Friday

Five 8-hour shifts, 8am-5m

No weekends or holidays

Occ Summary

The Medical Assistant, Certified functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The Medical Assistant, Certified performs routine administrative and patient care supportive duties in a Health System medical practice that assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly.

 

Work Performed

 

Clinical responsibilities:The CMA takes medical histories and records vital signs, explains treatment procedures to patients, and prepares patients for examinations and procedures. Patient care support responsibilities may include assisting the medical and nursing staff during examination and procedures, collecting and preparing laboratory specimens, performing basic laboratory test in the clinic/office, taking electrocardiograms, removing sutures/ staples, changing sterile and non-sterile dressings, promoting patient/family understanding of the educational content and his/her involvement in the plan of care, and documenting in the patient record. Other clinical support responsibilities include disposing of contaminated supplies, instrument processing, high level disinfection and sterilization of medical instruments, telephoning prescriptions to a pharmacy, preparing and administering medications as directed by a physician, and authorizing drug refills as directed. Performs other clinical functions as delegated and supervised by the physician. Administrative responsibilities:The CMA greets patients, answers telephones, schedules appointments to include arrive appointments in MaestroCare, checkout patients, and referral scheduling; arranges for hospital admissions and laboratory services, updates and files patient medical records, fills out insurance forms, handles billing, bookkeeping to include receiving copays and collections on account balances; correspondence, and ordering clinical and clerical supplies and forms. Performs other administrative duties as directed.May be requested to be a liaison for clinic activities such as Joint Commission and falls and/or participate in clinic committees.

 

Knowledge, Skills and Abilities

 

Good customer service skills.Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming. Heavy lifting and the ability to transport stretcher and wheelchair patients may be required.Working knowledge of sterile techniques and special procedures that are applicable to work performed. Working knowledge of procedures and techniques involved in administering routine and special treatments to patients.Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting. Working knowledge of infection control procedures and safety precautions. Age specific competencies. Daily clinic preparation process; registration, scheduling, charge posting, order entry. Able to document and communicate pertinent information. Ability to establish and maintain effective working relationships with patients and clinic staff. Typing skills Medical terminology Levels II and III -- Ability to independently seek out resources and work collaboratively.