Maintenance Manager – Property Management

Description

We are currently seeking a strong Maintenance Manager to join our awesome team here at Fairlawn! This role will include ownership of a large, centralized property maintenance operation, with accountability for leading and managing the team and ensuring that we have the best processes to maintain our properties. Fairlawn’s centralized maintenance team provides services to over 2600 units across our student, conventional, and commercial property portfolios in the Champaign-Urbana metro area. With more growth on the horizon, we are looking for a true leader who is passionate about providing quality housing, building amazing teams, and who is ready to grow. The ideal candidate will fully align with Fairlawn’s core values: Be Kind, Own It, Be Flexible, and Always Improve. This corporate role will be housed at our centralized maintenance office in Champaign, IL, and report to the Head of Property Management. 

Fairlawn is a vertically integrated firm specializing in real estate investment, management, and development. Based in Chicago and Champaign, Illinois, we have a more than 10-year track record in value-add projects, development, student housing, and build-to-rent communities. With a portfolio of approximately 5,500 units and $700 million in assets under management, Fairlawn has established a strong presence across Illinois and Indianapolis. We are actively expanding into additional Midwest markets.

What will you do?

• Exemplify our core values of Be Kind, Be Flexible, Own It, and Always Improve 
• Lead and manage a large team of maintenance technicians and administrative staff ensuring they have the tools, training, and resources to complete their tasks efficiently and effectively 
• Establish standardized maintenance procedures across the team to ensure consistent quality of work, excellent customer service and adherence to safety protocols. Continuously evaluate and improve these procedures to ensure effective and efficient execution of work orders 
• Develop and closely monitor relevant data including leading and key performance indicators; adjust strategy and process as necessary to ultimately achieve team, property, and company goals 
• Ensure teams are prepared to handle unit turns and deliver units on time; especially during peak turnover times (July – August) 
• Stay updated on current and new technologies and equipment to ensure the team is trained and equipped with the needed tools to perform their jobs 
• Oversees inventory management, ensuring accurate records, optimal stock levels, and efficient control processes 
• Enforce safety regulations within the maintenance department, conduct safety inspections, and ensure adherence to safe work practices 
• Oversee the maintenance budget including planning, managing expenditures, and ensuring cost-effective operations. Maintain staffing levels to ensure a balance between staff utilization, cost, and high service levels for properties and residents 
• Meet on-site with maintenance personnel to provide oversight and guidance 
• Work closely with peers throughout the company to ensure we are maintaining assets appropriately in the short and long-term
• Build and maintain building-related data to optimize maintenance activities 
• Learn and ensure compliance with all Fair Housing Laws including local, state, and federal housing regulations (We provide training) 
• Pivot, roll up your sleeves, and jump in where needed! 

Why should you work here? 

• Competitive Pay. We are ready to invest in you!
• Medical, Dental, Vision, and Life Insurance - to access care for positive health outcomes and your overall wellbeing 
• Employee-sponsored benefits including Short Term Disability, Life Insurance, Critical Illness, Accident, Flexible Spending, and H.S.A. Accounts to avoid costly medical expenses due to gaps and ensure that all your medical needs are met
• 401(k) Retirement Plan with Match to invest in your future wealth and retirement
• Paid Vacation, Sick Leave, and Holiday Pay to help you reset and come back rejuvenated and refreshed
• Monthly company events to promote team cohesion
• Wellness Days to focus on being your best self. We want you to have time to disconnect and recharge in a way that works for you
• The opportunity to work for a growing organization where you are valued and can have a direct impact
• Quarterly off-site meetings with your manager to celebrate wins, issue solve and ensure you are set up for success. Plus, the process is rewarding, and the results are great for your career

Requirements

Who you are – We’d love to hear from you if you: 

• Have at least ten years of maintenance-related experience, with strong technical knowledge of prop