Sales Representative

Are you known for exceeding expectations? Do you embrace the Spirit of Hawai‘i? Then please keep reading because we’re looking for people like you at Hawaiian Host Group.
Who are we? Hawaiian Host Group (HHG) is a leading Hawai‘i-based consumer goods company with a portfolio of brands that includes Hawaiian Host, Mauna Loa, MacFarms, KOHO, and Kapua Orchards. Sold in over 23 countries, HHG produces a suite of products ranging from flavored macadamia nuts to artisan chocolates. Our dedicated team of Hosts of Hawai‘i is spread across our headquarters in Honolulu and offices in Hilo, Kona, Los Angeles, and Tokyo. HHG has 3 manufacturing plants in Hawai'i, as well as the state's largest single macadamia farm.   
We are an excited team of people that all have one vision in common: sharing the Spirit of Hawai���i with the world. Expect camaraderie, product tastings, and other (virtual and in-person) events that make our culture unique. And more importantly, know that your work contributes to our purpose; to make the Islands’ future flourish. We do this through our Takitani foundation that grants scholarships to deserving local students, our solar farm on the Big Island, and other social & environmental initiatives.
That’s enough about us for now, we’d love to learn more about you. Read the job description below and let us know if you’re interested. We can’t wait to meet you!
POSITION SUMMARY:   Under the direction of the Sales Manager – Hawaii, the Sales Representative sells products to new and established accounts, provides, and maintains good customer service.  The Sales Representative provides stocking, maintenance, and monitoring in all aspects of merchandising and acts as a liaison between the Company and our customers.

ESSENTIAL FUNCTIONS:

• Sales Duties:
• Calls on established accounts and prospective customers to secure orders.
• Cold-calls new leads and sets up meetings to drive new business.
• Conducts sales and promotional presentations to store management and/or buyer(s).
• Quotes prices and payment terms and prepares necessary sales contracts for orders by referring to price lists and product literature.
• Accurately maintains records of sales and expense accounts.
• Orders and merchandises products, including but not limited to, stocking customer shelves, fronting, facing, and rotating products ensuring proper placement and pricing of products, setting up displays, and obtaining order approval.
• Ensures price signs and POS/coupons are on merchandise as needed.
• Provides and maintains good customer relations and acts as a customer liaison to ensure customer satisfaction.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Keeps management informed of the current environment and changes in the marketplace by submitting activity reports, such as weekly sales.
• Checks for damages/credits; maintain backroom inventory to avoid out of stock and expired products.
• Participates and contributes in team meetings.
• Makes special delivery of products to customers as needed.
• Conducts retail surveys as required.
• Participates in counter resets and other sales activities and projects.
• Provides departmental support. Including but not limited to coordinating sales promotional and incentive programs, completing correspondence and recordkeeping.
• Performs all duties and maintains all standards in accordance with company policies and procedures.
• Maintains weekly call sheet.
• May be required to cover other routes and/or travel to the neighbor islands for vacation relief as required.
• Merchandising Duties:
• Stock, maintain and monitor all aspects of merchandising, including but not limited to stocking customer shelves, ensuring proper placement, rotation, pricing of products, setting up of displays, etc.
• Assists sales team with their accounts and coordinates own work duties.
• Accurately maintains a work log, which accounts for activities and driving time between accounts.
• Maintains good customer relationships with store management and associates by providing regular service to ensure customer satisfaction.
• Works independently and as well as a team player.  
• Assists in schematic resets and other sales activities and projects.
• Performs work in a clean, neat, and safe manner.   

OTHER RESPONSIBILITIES:

• Performs all duties and maintains all standards in accordance with company policies and procedures.
• Performs other work-related duties as assigned.
• Regular attendance is required for the position.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

• Associa