DDS Summer Urban Youth | Central Mass. | Office Administration

Department of Developmental Services (DDS) is sponsoring a great program called the "Urban Youth Collaborative". This program offers students between the ages of 18 and 24 the opportunity to enrich the lives of both the students and the individuals receiving supports within the Central Massachusetts Region. The goal of this program is to give young adults exposure into the field of Human Services, enabling them to strongly consider a career supporting people with developmental disabilities. The human services field has career opportunities as lawyers, accountants, program directors, residential staff, nurses, occupational therapists, physical therapists, and a wide range of other roles. The DDS Central Massachusetts Region is seeking hard working and compassionate candidates to serve as interns in office administration role.

The Central Massachusetts of DDS is both large in geographic size and employment opportunities. Central Massachusetts region DDS employs over 1,500 dedicated staff who provide innovative and compassionate care directly or on behalf of thousands of individuals with disabilities. These services are delivered across seven area offices, a regional office, three state operated offices and nearly 100 state operated group homes in dozens of communities. With offices in Templeton, Fitchburg, Worcester, and Southbridge we have opportunities for most everyone.

Seasonal Office Interns work under the direction of Office Administrators and perform a variety of clerical and administrative tasks to support the mission of the region.

These tasks may include:

• Utilize Microsoft Office Applications - Word and Excel - with accuracy.
• Perform accurate typing, word processing and data entry.
• Maintain case archive process for the office: filing, records management, archive submissions, archive requests, etc.
• Receives and distributes incoming mail, memoranda, packages, etc., to appropriate individuals within the assigned department.
• Operates standard office machines and equipment requiring brief orientation for use such as photocopiers, and other copying machines, telephone systems, postage meter, calculators, adding machines, etc.
• Track the data drive information used in case assignments and personnel management.
• Serve as a receptionist.  Greet clients and visitors; answer telephone calls; refer clients and visitors to appropriate department staff when needed.
• Provide administrative /clerical support and projects as assigned.
• Provide routine information concerning agency office locations, programs and services.
• Assist with processing mail and fax as necessary.
• Maintain filing system.

Preferred Qualifications: 

• Demonstrated ability in Microsoft Office Applications – Word, Excel, etc. 
• Aptitude to work with culturally diverse populations.
• Demonstrated ability to maintain a professional demeanor in the public forum. 
• Capacity to plan, organize and carry through on office event.
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