Country People Culture & Talent Manager - Kenya & Burundi

Company Description

SNV is a global development partner, deeply rooted in the countries where we operate. We are driven by a vision of a better world: A world where across every society all people live with dignity and have equitable opportunities to thrive sustainably. To make this vision a reality, we need transformations in vital agri-food, energy, and water systems. SNV contributes by strengthening capacities and catalyzing partnerships in these sectors. We help strengthen institutions and effective governance, reduce gender inequalities and barriers to social inclusion, and enable adaptation and mitigation to the climate and biodiversity crises.

Building on 60 years of experience we support our partners with our technical and process expertise and methodological rigour. We do this in more than 20 countries in Africa and Asia with a team of approximately 1,600 colleagues. By being adaptable and tailoring our approaches to these different contexts, we can contribute to impact at scale, resulting in more equitable lives for all.

For more information on SNV, please visit https://www.snv.org/ 

Job Description

SNV is seeking a Country People, Culture & Talent Manager to provide strategic leadership in all Human Resource (HR) functions for its programmes in Kenya and Burundi. Reporting to the Country Director, the successful candidate will be a key member of the Country Management Team (CMT), ensuring the implementation of all HR plans, programs, and procedures in Kenya.
The role will focus on aligning country-level people initiatives with SNV’s global People, Culture & Talent (PCT) strategy, guidelines, and policies, while ensuring compliance with local laws and regulations. The Manager will drive SNV’s culture, employee engagement, learning, and performance at the country level, ensuring that every stage of the employee journey is impactful.

Key Responsibilities
Strategic Leadership

• Advise the CMT and Project Managers (PMs) on organisational changes, policies, and compliance with Kenya labour laws and regulatory requirements.
• Analyse HR data, trends, and metrics to inform decision-making and planning at the country and global levels.
• Develop and implement talent management strategies, including performance management, professional development, recruitment, and promotions.
• Regularly review staff composition and costing levels, advising management on organisational design and adherence to SNV’s Gender Equity and Social Inclusion (GESI) commitments.

Operational Management

• Ensure timely payroll and pension administration.
• Implement and maintain job structures and profiles.
• Formulate, update, and implement the HR manual for national staff, ensuring alignment with global frameworks and local labour laws.
• Support line managers in staff performance management processes.
• Review and advise on recruitment and staffing requirements, ensuring alignment with GESI commitments.

Employee Relations & Compliance

• Build awareness and advise management on health and safety policies, including compliance with local laws and regulations.
• Conduct employee satisfaction surveys in line with corporate guidelines.
• Address complex HR issues, including compensation, benefits, and employee relations.
• Maintain high levels of confidentiality and integrity in all HR matters.

Talent Acquisition & Development

• Manage end-to-end recruitment processes, ensuring the sourcing and retention of top talent in a competitive market.
• Develop external and internal talent pools to meet current and future workforce needs.
• Foster ongoing relationships with potential talent through performance and professional development initiatives.
   

Qualifications

• A minimum of a bachelor’s degree in human resources or a related field; a master’s degree is preferred.
• At least 6 years of experience in HR, with 2 years in a senior capacity.
• Professional certification in HR, Organisation Development, or Management is an added advantage.
• Accreditation in employee investigations, employee relations, and grievance handling.

Skills & Competencies

• Fluency in written and spoken English; working knowledge of local languages and French is an advantage.
• Strong understanding of Kenyan labour laws and legal frameworks.
• Proficient in coaching, mediating, influencing, facilitation, and problem-solving.
• Excellent report writing skills with the ability to compile HR data and analytics.
• Computer literacy, including proficiency in MS Word, Excel, and financial applications.

Personal Attributes

• Strong work ethics,