Global Technical Consultant, Life Sciences

At Ecolab, making the world a cleaner, safer place is our business. In our Life Sciences division, we are committed to providing complete solutions for the Pharmaceutical and Personal Care Industries. We achieve this by providing comprehensive solutions and technical know-how focused on ensuring product quality and safety in the cleaning, sanitation and contamination control areas while improving operational efficiency.

Ecolab is a company committed to growth and we believe that the role of Global Technical Consultant is one of the keys to our success in the Life Sciences division. As leaders in cleaning and disinfection, we are committed to driving business growth while providing individuals with a range of developmental career opportunities. The members of our team have an opportunity to help customers meet their goals, differentiate Ecolab from competition and impact achievement of growth targets.

Position Purpose:

The Global Technical Consultant (GTC) role is designed to work alongside customers at their facilities to identify potential improvements to ensure regulatory compliance, identify safety and operational efficiency opportunities. This service is a key differentiator for Ecolab’s existing and potential customers.

The candidate will be expected to provide support/input on technical inquiries, support customer disinfectant efficacy validation (advising on appropriate methodology, customer organisms/surfaces to be tested and experimental design) and support implementation and use of Ecolab’s bio decontamination solutions. They will also provide/facilitate analytical support (i.e. initiating and steering projects where there are gaps identified in our available data) and conduct technical visits and site surveys.

The role will also provide guidance to internal departments and external customers on the processes and products which can support these activities. The role is responsible for technically supporting the implementation of improvements and providing a link between customers and the internal sales teams.

This role will be US based but responsibilities include liaising with customers and the sales team and traveling to international customer sites as needed.

Main Responsibilities:

• Provide technical expertise across a broad base of applications to resolve complex customer problems in cleanrooms and manufacturing applications

• Conduct customer technical visits and full site surveys, reviewing customer processes and the cleaning/disinfection products in place to ensure they are both compliant and as efficient. Making documented recommendations and supporting any change

• Assist the customer in their change control process including technical documentation for SOP’s, Validation, and Training

• Conduct customer-facing seminars around specialist topics such as but not limited it validation, microbiology and hydrogen peroxide vapor (HPV)

• Interface directly with Ecolab commercial teams and internal departments to ensure deliverables that meet the customer needs

• Take part in sales presentations and support

• Assist in communicating best practices and key learnings to the greater field organization

• Provide leadership on unique customer projects which are beyond the expected technical ability of sales associates

• Responsible for ensuring brand standards and awareness, accuracy and completion of final reports in a timely manner

Minimum Qualifications:

• Bachelor of Science (BSc or equivalent) degree in Life Sciences, preferably in microbiology

• Minimum of 10 years of practical experience in microbiology and/or Quality Assurance

• Experience in understanding/troubleshooting of cleanroom operations

• Ability to travel 50%+ of time within North America and periodic global travel if required

• Excellent oral and written communication skills, interpersonal and problem-solving skills

• Valid drivers license

• Ability to obtain Visas for International travel

Preferred Qualifications:

• Master’s degree in Life Sciences, preferably in microbiology

• Demonstrated proficiency with internal or external auditing

• Knowledge/experience of change control processes

• Ability to take initiative, work independently and prioritize multiple projects with strong follow-through

• Flexibility to work on and control different projects at the same time while still meeting set deadlines

• Good knowledge of EN/ AOAC disinfectant efficacy standard test methods and mode of action of disinfectants

• Previous experience in GMP production sites