Project Sales Manager

Summary:

This sales position serves as a single point of contact for all customer interactions once the order
has been secured. This position enters the material cutlist, manages the account’s receivables,
and coordinates final delivery with the customer.

Core Functions:

• Handles all customer requests for quotes, orders, and credits for their assigned customers.
• Conduct quality reviews of customer provided cut lists for discrepancies and provide appropriate and timely communication back to the customer.
• Responsible for positive freight collection for assigned customers.
• Assists customers with all questions concerning orders, invoices, and their account.
• Manages the account receivables for their assigned customers, following up on missing
  payments and setting plans for past due accounts.
• Regularly facilitates CODs for deliveries.
• Work with assigned customers to understand upcoming forecast for projects and align with manufacturing and material availability.
• Regular communication with customer concerning project updates, delivery schedule
  confirmations, notification of backorders, etc.
• Monitor contract deliveries and provide appropriate and timely communication to all
  required parties, internal and external, when changes are made. Validates job site
  readiness prior to manufacturing.
• Escalate customer quality and satisfaction issues to resolve with urgency.

Duties, responsibilities, and activities are not limited to the list above and may change at any time with or without notice.

Key Measures of Success:

• Excellent organizational and planning skills.
• RMA Accuracy
• Consistently exhibits and displays the company’s values of “Own It. Can Do. Act in
  Love.”
  •  Own It – Commitment to customer, company, and each other.
  • Can Do – Team Player, Open to Change, & Pursuing continuous improvement
  • Act in Love – Treating others with humility, respectfulness, kindness, honesty,
    patience, and self-control.

Education & Experience:

Minimum Required:

• Bachelor’s degree in relevant field preferred or equivalent work experience or an
  equivalent combination of education and experience
• Ability to analyze data using Microsoft Excel

Physical Demands & Work Environment:

Work is performed in an office environment. This role will routinely utilize standard office
equipment to perform the core functions listed in this job description. This position requires the
ability to occasionally lift office products and supplies as well as communicate verbally and
electronically. The work is primarily sedentary and requires extensive reading to perform the core functions listed in this job description. The noise level in the work environment and job sites can be loud and in a non-temperature-controlled environment. While performing the core function of this job, the employee is regularly required to talk, hear, stand, and required to lift to 35 lbs.

Reasonable accommodation may be made to enable individuals with disabilities to perform core
functions.

Travel:

Minimal Travel Required (approximately 10 percent)