Senior Director - Meetings & Travel Solutions

About the Department 

The Finance and Operations dept. brings insights and intelligence to inform decision making & drives digitalization and business solutions to attain NNI goals. Finance and Operations works closely across the organization to guide enterprise-wide resource allocations, investment choices, drive core operations and develop insights to drive growth and operational excellence across the value chain while innovating for future capabilities. Our focus on innovation ensures we're constantly building future capabilities. We're responsible for regulating accounting, upholding workplace safety, managing our supply chain and sampling, supporting technological and data innovation, insights and analytics, delivering patient support solutions, maintaining our facilities and assuring the integrity and completeness of all business transactions. At Novo Nordisk, you will have the opportunity to build a life-changing career in a global business environment. We encourage our employees to make the most of their talent, and we reward hard work and dedication with opportunities for continuous learning and personal development. Are you ready to maximize your potential with us?

 

The Position

Reporting directly to the VP, NNI Business Solutions, this new leadership position will oversee three distinct areas of focus with increasing demand: Strategic Meetings & Event Management, Travel & Expense Strategy, and Conference & Production Services. The inter-dependencies of each of these areas calls for strategic oversight to ensure operational consistency and optimal experiences for our stakeholders.

 

Relationships

Reports to the Vice President of Procurement & Business Services develops a deep and collaborative relationship with key stakeholders and senior management within Marketing, Employee Experience, Finance, Legal, IT and other relevant business areas.

 

Essential Functions

• Strategy:
  • Strategic Leadership of Travel and Expense, Meetings and Event Management, and Conference and Production Services to support Novo Nordisk's business objectives.  Lead and supervise NNI’s Meeting and Travel Solutions team, including directing the overall planning, strategy, and delivery for in-person, virtual, and hybrid meetings, travel offerings and experiences. Establish a strategy that aligns with Novo Nordisk’s global sustainability goals and platforms within the travel meetings and conference center team
  • Develop and execute a cohesive plan that includes strategic vision, change management, and process optimization across these three functions.  (MEETINGS, TRAVEL, CONFERENCE CENTER)
  • Drive value through best-in-class service capabilities across functional areas and continue to evolve over time to ensure capabilities are fresh and innovative
  • Foster a supportive team culture, offering guidance, feedback, and motivation to facilitate their growth
  • Partner with NNI Procurement to manage suppliers, modernize buying guidelines and drive change management among stakeholders
  • Stay current and lead enhancements in tools and technology relating to meetings, travel and conference centers
  • Create strategies and implement communication plans to raise stakeholder awareness and drive compliance
  • Ensure department, business unit and enterprise-wide business objectives are pulled through
  • Establish reporting mechanisms to deliver essential metrics, analyze data, and devise actionable plans to drive optimal outcomes
  • Execute decisions through business partnering and use of analytics
• Meetings strategy:
  • Establishes policies, processes and procedures that determine how meetings are planned and implemented. The role will create and maintain Meeting Management policies and procedures. The position will ensure all necessary capabilities are owned and their success is measured and tracked
  • Evolves a centralized Meeting Management program to ensure consistency, cost-effectiveness, efficiency, and scalability to the organization for meetings inclusive of large off-site meetings to small regional meetings to onsite events
  • Forms policies, planning standards, engagement model, and procedures and implements best practices and lessons learned to establish proper governance and an accountability structure throughout the entire Meetings team
  • Makes decisions and develops a strategic approach to Congress & Meeting Management in line with the strategic goals of NNI
  • Primary escalation and resolution point for Meeting Management technology and service delivery and integration
  • Develops network of internal/external resources and tools to ensure a balanced mix of all available resources
  • Ensures alignment of full Meeting Management team through communication and coordination to promote efficient operati