Kitchen Server - Crane Club Restaurant New York
Tao Group HospitalityAbout the role
POSITION SUMMARY:
Delivers all food menu items and accurately describes them to the guests. Acts as a liaison between the servers, cocktail servers & bartenders, and chefs. Interacts with the dining room guests, fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook.
Anticipate and accommodate all needs of the guests.
Provides professional and exceptional service.
Delivers and describes all food items to the guests, in a timely manner.
Participates in table maintenance and bussing of excess tableware.
Maintain general cleanliness of stations and entire venue.
Follow supervisor’s instructions, communicate with and support co-workers, be a team player.
Possesses in-depth knowledge of all food menus and the company.
Complies with Department of Health and company sanitation standards.
Communicates the needs of the guests to Front-of-House and Heart-of-House support staffs, managers and chefs.
Properly sets-up runner’s station, performs side-work and other opening/closing procedures as directed by management, including:
Stocks station with prescribed items and supplies
Performs opening side-work as prescribed
Performs closing side-work as prescribed
Reports all breakage, damage of equipment or furniture immediately to management.
Attends and participates in daily pre-service meetings.
Attends and participates in any training sessions or departmental meetings.
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