Executive Response Agent

Surefox is dedicated to being the leader in the physical risk management industry and the company of choice for military veterans searching for a career and culture that values their skills and expertise. 

Surefox North America Inc is a veteran owned company that prides itself on creating a diverse and unique culture of trained and talented individuals. We are currently seeking an experienced Full time Executive Response Agent with high integrity and professionalism who can join our team here in the Bay Area. You will be working on uniquely assigned projects under the guidance of the Team Leader and Program Manager for our top Silicon Valley clients. In your day to day role as an Executive Response Agent, you will be acting as a liaison between Surefox and its clients while providing incident detection, observation, physical security as well as overwatch and reconnaissance to assigned clients and events. You will perform all duties in accordance with Surefox and client policies and procedures, and all state & federal regulations.

Other responsibilities include but are not limited to: responding to emergency events, assessing medical and non-medical issues, addressing staffing deficiencies, and effectively handling client requests in a timely manner. We are looking for someone who has exceptional observational skills and exhibits close attention to detail. The ability to work independently on assignments and to coordinate with supporting and/or adjacent teams, agencies, or vendors are critical to ensuring clients security requirements are addressed in a timely and professional manner. The individual selected must be flexible and able to respond to dynamic situations with sound judgment as well as have the ability to perform their duties on a national and international level. As we encourage veterans and candidates that are currently in the military reserve to apply, we welcome all who share the same passions for protection as we do. We are not offering visa sponsorship for this position at this time.

Compensation for this position is $43.00 per hour

What you will do:

• Provide incident detection capabilities to the client as requested

• Develop relationships with clients, facilitate collaboration, and have the ability to influence informally across different departments within the team

• Manage/monitor surveillance equipment and access points

• Maintain and update logs with any pertinent activity observed related to assigned client

• Perform security patrols of designated areas on foot and/ or vehicle while monitoring access

• Watch for unusual activity and respond immediately and safely to emergency situations on-site

• Coordinate with emergency services and law enforcement agencies as necessary 

• Observe departing personnel to protect against theft of company and/or client property

• Prepare reports on accidents, incidents and suspicious activities

• Provide assistance to employees and create a safe and friendly environment for visitors and clients in a professional manner

• Attend project meetings upon request to assess the security implications of proposed changes

• Work independently and adapt to varying operational tempo while maintaining a high-level of situational awareness 

• Responsible for client and family physical safety as well as the safeguarding of client assets.

• Conducts ongoing threat, risk, and vulnerability assessments

• Operates motor vehicles in a safe and legal manner

• Maintain up to date knowledge of local emergency services, routes, and points of interest within a given area of responsibility

• Operate in a low-profile, low-footprint capacity

• Physical security or overwatch of assigned clients as requested

• Follow Executive Response Program Operating Procedures and Guidelines

• Comply with Surefox Policy and Procedures

• Provide vehicle patrols while reporting all movements to a dispatch center

 

What is required:

• Must be eligible for employment within the United States

• Must be a minimum of 18 years old per state licensing guidelines

• Must be able to pass an extensive background check and drug screening (Surefox will consider for employment qualified applicants with criminal histories in a manner con