Quality Improvement Supervisor, Clinical
CenterWellAbout the role
Become a part of our caring community and help us put health first
Job Profile Summary
The Supervisor, Stars Improvement, Clinical is responsible for supporting the development, implementation and oversight of the Primary Care Organization’s in-clinic Stars Program. The Supervisor, Stars Improvement, Clinical works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to solve basic problems; collaborates with management and top professionals/specialists in selection of methods, techniques, and analytical approach.
Job Description
The Supervisor, Stars Improvement, Clinical This work focuses on areas of clinical emphasis. Decisions are typically related to schedule, plans and daily operations. Performs escalated or more complex work of a similar nature and supervises a group of support and technical associates; coordinates and provides day-to-day oversight to associates (7-10 FTEs). Ensures consistency in execution across team. Holds team members accountable for following established policies.
The Supervisor, Stars Improvement, Clinical represents the scope of provider relationships across the following areas:
Quality/clinical management and population health
HEDIS and Stars performance
Operational improvements
Financial performance and incentive programs
Data sharing and connectivity
Documentation and coding
Additional areas related to provider performance, member experience, market growth, provider experience and operational excellence
Use your skills to make an impact
Required Qualifications
Licensed Registered Nurse (RN) without restriction in applicable state
5+ years of clinical nursing experience
Strong knowledge of HEDIS/Stars/CMS
Excellent presentation and communication skills, both oral and written
Strong relationship building skills as this is a provider-facing role
Strong attention to detail with a focus on process and quality
Comprehensive knowledge of Microsoft Office applications
Preferred Qualification
Bachelor's degree in nursing
3+ years of managed care experience
3+ years of leadership experience or equivalent
Additional Information
Hours for the role are: Monday-Friday 8am-5pm EST
This role will be based within the assigned region. Rotation to various local centers, with approximately 10% - 15% overnight travel, as necessary to meet with leadership in covered markets.
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
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