Client Success Implementation Manager

<div class="content-intro"><p>Hey there! <br>We’re <a href="https://feverup.com/">Fever</a>, the world’s leading tech platform for culture and live entertainment.</p> <p>Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. <br><br>Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.&nbsp;</p> <p>Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?&nbsp;</p> <p>To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!<br><br>Ready to be part of the experience?&nbsp;</p> <p>Now, let’s discuss this role and what you will do to help achieve Fever’s mission.</p></div><h2><strong>🚀 Where Innovation Meets Entertainment</strong></h2> <p>We are a leading provider of end-to-end ticketing solutions for events. Our software manages the entire ticketing process — from event setup and sales to real-time validation at the venue.</p> <p>Our platform processes thousands of transactions per minute, ensuring seamless access to events worldwide. We thrive on innovation, teamwork, and quality, creating solutions that power concerts, sports, theater, and more.</p> <p>If you love cutting-edge technology, problem-solving, and scalable systems, this is your place.</p> <h2><strong>Your Mission</strong></h2> <p data-start="351" data-end="471">We are looking for a Client Success Implementation Manager to join our Business department, reporting directly to our COO.</p> <p data-start="473" data-end="761">You will take ownership of a portfolio of client accounts, acting as their main point of contact and trusted advisor. Your mission will be to build strong, long-term relationships, ensuring clients achieve maximum value from the Onebox platform and identifying opportunities for growth.</p> <p data-start="763" data-end="1072">You will guide customers through every stage of their journey — from onboarding to ongoing optimization — managing their needs proactively and strategically. Working hand-in-hand with Sales, Product, and Tech teams, you will ensure a seamless client experience while driving retention and account expansion.</p> <h2&