Digital Adoption SME (PeopleSoft SME)

Job Type Full-time Description

Spatial Front, Inc. (SFI), a two-time USAToday Top Workplaces awardee and Washington Top Workplaces honoree, is seeking a Digital Adoption/PeopleSoft SME to join our team.   The ideal candidate will be a Digital Adoption SME (PeopleSoft SME) to lead digital adoption initiatives and drive end-user proficiency in PeopleSoft and related enterprise systems. You will combine deep PeopleSoft expertise with digital adoption platform (DAP) knowledge and change management skills. As a valued member of the SFI team, you will play a critical role in delivering mission-critical capabilities to our Federal Government customers.

Key Responsibilities:

• Lead the design and implementation of digital adoption strategies for PeopleSoft and related enterprise applications.
• Configure and manage digital adoption platforms (e.g., WalkMe, Whatfix) to deliver in-application guidance and training.
• Collaborate with change management and training teams to develop integrated user adoption programs.
• Assess user adoption metrics and develop targeted interventions to improve proficiency and reduce support burden.
• Serve as the primary SME for PeopleSoft functionality, configuration, and user experience.
• Develop digital adoption content, including walkthroughs, smart tips, and self-help resources.
• Provide recommendations for PeopleSoft UX improvements to enhance user adoption.
• Other duties as assigned. 

Requirements

• Bachelor's in Computer Science, Information Systems, or related field.
• 7 years PeopleSoft, 3 years digital adoption.
• Demonstrated expertise in: PeopleSoft expertise, digital adoption strategies, user training, change management, and system optimization.
• Must be a U.S. Citizen.
• Must possess an active Secret security clearance or be able to obtain one.

Desired Skills:

• WalkMe Certified Builder or equivalent DAP certification.
• PeopleSoft HCM or Financials functional certification.
• Experience leading digital adoption programs within DoD or federal agency environments.
• Familiarity with user experience (UX) design principles.

Additional Information:

• Clearance: Must be a U.S. Citizen with an active Secret security clearance or the ability to obtain one.
• Work Environment: Onsite/Hybrid/Remote as required by the contract.
• This is a full-time, W2 position.
• No agencies, third parties, or Corp-to-Corp submissions.
• Spatial Front Inc. is an Equal Opportunity Employer — all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status.
• SFI participates in E-Verify.