Strategic Partnerships Processes Lead

<p>If you’re here, it’s because you’re looking for an <strong>exciting ride</strong>. </p> <p>A ride that will fuel up your ambitions to take on a <strong>new challenge and stretch yourself beyond your comfort zone.</strong> </p> <p>We’ll deliver a <strong>non-vanilla culture built on talent, where we work to amplify the impact on millions of people</strong>, paving the way forward together. </p> <p><strong>Not your usual app</strong>. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. </p> <p>Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.</p> <p><strong>What makes our ride unique? </strong></p> <p><strong>🤝 Our culture and strong values. </strong></p> <p><strong>💪 Our career development philosophy. </strong></p> <p><strong>🤝 Our commitment to being a force for good. <br/><br/></strong></p> <p>We have a vision: <strong>To give everyone easy access to anything in their cities. </strong>And this is where your ride starts.</p> <p><strong>YOUR MISSION</strong></p> <p>At Glovo, our mission is to revolutionize the shopping experience for millions. We strive to provide easy access to anything within cities and to achieve this, we need a strategic, analytical, and results-driven individual to advance our QCommerce business. We are seeking a talented and ambitious Strategic Partnerships Process Lead to join our Q-commerce team and drive our partners' growth. Are you ready for a challenging experience in one of the fastest-growing startups? Do you want to help build a product that will disrupt the on-demand market?</p> <p><strong>THE JOURNEY</strong></p> <ul> <li>Process Improvement &amp; Optimization: Design, implement, and manage scalable processes to drive efficiency and streamline strategic Partners’ onboardings. Deeply understand all the relevant Groceries processes (such as integrations, catalog…) and support the teams in integrating them better with Salesforce processes, constantly looking for efficiencies;</li> <li>Performance Management: Collaborate with QC leadership on target-setting, and performance tracking. Develop and implement tracking methodologies, that are Salesforce-based;</li> <li>Migration lead: coordinate the Salesforce Migration of Q-Commerce, by managing Glovo and DH product stakeholders and collecting and structuring information, guaranteeing our data reliability;</li> <li>Training and enablement: build documentation enabling our Regional/Local teams to work better with Salesforce. Support Regional and Local team training for acquisition, content management, and financial topics. Be the guardian of our processes, by constantly reviewing the adherence of our teams to them. Manage our Salesforce accesses and lines of approvals;</li> <li>Cross-functional collaboration: Acts as an interface for the DH Salesforce teams, guaranteeing their understanding of Glovo's needs and the prioritization of Salesforce developments. Work closely with other HQ and local teams to align on new initiatives and drive process improvements;</li> <li>Project Management: Implement new processes from scratch, such as designing new Salesforce processes that support the implementation of a solid Ads strategy for QC.</li> </ul> <p><strong>WHAT YOU WILL BRING TO THE RIDE</strong></p> <p></p> <ul> <li>Minimum 5 years of total experience in strategic or processes role</li> <li>Knowledge of the Retail &amp; Grocery industry is a significant plus</li> <li>Proactive, organized, and obsessed with detail and accuracy</li> <li>Problem-solving with strategy and analytical skills</li> <li>Excellent stakeholder managment</li> <li>Autonomous and self-motivated who can work in a highly demanding environment</li> <li>Data-driven mentality and a result-oriented mindset</li> <li>Experience with Salesforce</li> <li>Full proficiency in English is a must</li> </ul> <p><strong></strong></p> <p><br/>Individuals representing diverse profiles, <strong>and abilities,</strong> encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our must don't let it stop you, we are all about finding the best talent out there! <strong>Skills can be learned, and embracing diversity is invaluable.</strong></p> <p><strong></strong></p> <p><strong>We believe driven talent deserves:</strong></p> <ul> <li>🌟 An enticing equity plan that lets you own a piece of the action.</li> <li>💪 Top-notch private health insurance to keep you at your peak.</li> <li>🍔 Monthly Glovo credit to satisfy your cravings!</li> <li