Director, Information Technology, Informatics & Medical Staff Office

Overview

The Director of Information Technology, Informatics & Medical Staff Office provides technical and managerial leadership in establishing goals and priorities and in the overall management of day-to-day operations in the hospital facility. This position is directly involved in design, planning, operation, maintenance, and troubleshooting of the facility’s infrastructure including telecommunications (as applicable), desktop and server support, network cabling and wiring, informatics, help desk and medical staff office. The Director ensures continuity and alignment of the departments with the facility’s strategic and operational plans, and facility’s needs. The Director of Information Technology, Informatics & Medical Staff Office ensures that key information assets are continuously secure and well-integrated.

 

 

Responsibilities

POSITION SPECIFIC DUTIES (other duties may be assigned)1. Assists with the planning and implementation of enterprise information systems to support distributed and centralized clinical and business operations.2. Responsible for maintaining compliance in the Medical Staff Office with applicable regulatory agencies, i.e., Centers for Medicare/Medicaid Services (CMS), The Joint Commission (TJC), California Department of Public Health (CDPH), DHS; federal and state regulations; bylaws, rules and regulations of the medical staff and hospitals and policies and procedures related to the medical staff. Coordinates with quality department to ensure facilitation of both Ongoing Professional Practice Evaluation (OPPE) and Focused Professional Practice Evaluation (FPPE).3. Demonstrates responsibility and accountability for departmental services. Serves as a liaison in ensuring Medical Staff applications, appointments, privileges, credentialing, and administrative support services for the medical staff, and appropriate health professionals are coordinated in a thorough, accurate and timely manner. Ensures that minutes accurately reflect discussions and actions taken in associated medical staff meetings.4. Responsible for conducting training programs and developing educational materials to ensure providers and healthcare professionals have the knowledge and skills to use the technology effectively. Responsible for mentoring and guiding staff members in effectively performing their job duties.5. Directly responsible for technical support – maintenance and troubleshooting of facility’s technical infrastructure.6. Primary organizational technical leader for information technology, and information technology embedded in facilities. This role focuses on planning, assessment of new technologies, deployment to ensure optimal interoperability, value creation, and ensuring all technologies are appropriately cyber secured. Manages information security aspects for organization.7. Owns the facilitation of multi-way communication with key constituents on Information Technology matters.8. Assists in managing, monitoring and executing the company’s portfolio of projects in relation to Information Technology.9. Assists in identifying process improvement opportunities and challenges and communicating them to immediate supervisor for planning and action.10. Demonstrated ability to effectively communicate information technology both verbally and in writing. Has mature understanding of current and emerging technologies and data operations.11. Regularly meets with users, vendors, and IT staff to strategically develop/modify system specifications.12. Supervises the development of design solutions for applications and preparation of the appropriate documentation including test data, system testing and documentation for all phases of the application development life cycle.13. Oversees the management of projects assigned from preparing project schedules and estimates through final implementation.14. Responsible for the security and integrity of information technologies; with a special focus on any system or technology that utilizes and stores Protected Health Information (PHI) or Personal Identity Information (PII). Ensures that the privacy of data is managed and secured.15. Provides service support for all computer applications, telecommunications, networks, and connectivity to clinical equipment. Responsible for meeting all regulatory guidelines (such as The Joint Commission, research regulations, and others) as they relate to technology usage and support.16. Plans and manages the implementation of new information systems and software acquisitions.a. Provides project management leadership and/or coaching for new implementation.b. Oversees the overall progress of IT projects, including but not limited to the development of project plans, resource identification, budgets, and project schedules.c. Monitors time and cost to ensure projects and budgets meet established targets; coordinates technical and personnel resources to ensure project result