Administrative Support Coordinator

JELD-WEN is currently seeking a Administrative Support Coordinator to join our growing team.

The Opportunity

Under direct supervision, the Administrative Support I, Entry Level Worker position(s) performs routine clerical, receptionist, secretarial and administrative work in answering telephones, data processing, record keeping, receiving the public and directing them accordingly, providing other customer and employee assistance as needed in the various JELD-WEN plants and facilities. 

What You Will Do

• This position must be able to answer central telephone systems, and direct calls accordingly; receive the public and answer questions in person and by telephone and process order entries
• Respond to inquiries from employees, customers, citizens and others and refers, when necessary, to the appropriate person, official, or department; maintain appointment calendars of some personnel
• Prepare outgoing mail, sorts and distributes incoming mail; duplicates, copies, and distributes materials; composes, types and edits correspondence, reports, memoranda and other materials
• Assist the public with the use of department facilities; maintains office supply inventories; and uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
• Coordinates and where required, picks up catering requests
• Assist and support Inventory control and reconciliation process, at times may support management by cycle counting and performing physical inventory.  
• Support in performing Non BOM inventory
• Input customer Purchase Orders at time of order  
• Receive customer inquiries, investigate and follow up with customers in a timely manner.  
• Participates as needed in special department projects as determined by the Plant Manager, or other appropriate supervisory personnel. 
• Maintains their assigned work areas and equipment in a clean and orderly condition
• Position may be located in and/or near the manufacturing portion of a facility, and thus follows prescribed safety regulations per plant and facility policies and Occupational Safety and Health Administration (OSHA) guidelines. This includes, but is not limited to, the use of safety glasses, ear plugs, masks, and other appropriate safety equipment in order to be on the plant floor, and inside and outside of the plant facilities and grounds
• Performs all job duties in a safe and efficient/effective manner
• Reports unsafe conditions to appropriate supervision. Performs other duties as assigned by management

Who You Are

• Must have good verbal and written communication skills and multi-tasking abilities
• Must be proficient in Microsoft Office and other appropriate JELD-WEN software  computer programs and applications
• Must have the ability and motivation to learn