Salary and Benefits

PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $3,680.00 per month to $4,548.00 per month.

Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver.

For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package.

This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. 

Classification

Administrative Support Assistant II

About Cal State East Bay

Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.

About the Position

Please Note: Review of applications will begin on September 26, 2025.

The Natural Sciences Hub Office Assistant will serve as the first point of contact for individuals seeking service from the departmental office, whether by walk-in, real-time telephone inquiry, telephone messaging system inquiry, email inquiry, or departmental webpage inquiry. A decision in each case will be made on the fly to optimize service to the person making the inquiry. This may involve direct action by this position, Natural Sciences Hub Analyst or Office Manager, referral to the appropriate department chair or a faculty member or teaching associate, or referral to another university office.

When not directly involved with inquiries as described above, the individual will help with any tasks surrounding student assistance and course delivery and help with overflow work as needed by the Natural Sciences Hub Analyst and Office Manager. It should be carefully noted that this will require significant multi-tasking, working these regular, recurring tasks with inquiries. 

Responsibilities

Public Services

• Prioritization and action on flow of information coming into office; walk-in, real-time telephone inquiry, telephone messaging system, e-mail inquiries, and departmental website inquiries.  Prioritization will be especially crucial when multiple inquiries occur at the same time.
• The Natural Sciences Hub prides itself on timely and sensitive responses to requests.  This will include directly answering telephone inquiries promptly, prioritizing inquiries that overlap in time, and minimizing the length of time an individual may be put on hold. This will also include checking the telephone messaging system every morning on arrival and after every break and checking email and webpage inquiries daily.

Student Services 

• Manage add/drop and other student departmental forms that are submitted on a regular basis.
• Coordinate flow of information between office and College of Science Advising Center.
• Maintain supply of departmental handouts on major curricula and programs.
• Issue building passes.
• Access University databases for student information.
• Coordinate communication to faculty and students regarding job postings, internships, and events using organizational groups.

Faculty Services 

• Support course delivery with direction from faculty and teaching associates.
• Post office hours to website and college office in a timely manner each academic term.
• Maintain course syllabi archives in electronic format.
• Coordinate information on student course evaluations for faculty and t