Sr. Interaction Designer ION

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position

Interaction Design is a crucial role at Intuitive Surgical, with responsibilities that cut across multiple technical disciplines to create products that make customers’ experience of using technically complex medical devices safe, effective, and confidence-inspiring. In this position, the Senior Interaction Designer works to develop new products and features within the Ion product line. The Ion endoluminal robotic system pushes the frontier of human-machine interaction by fusing many technologies into a core product experience –such as 3D modeling, machine learning, sophisticated robotic control systems, and real-time graphical interfaces.

In collaboration with other stakeholders, the Senior Designer will propose solutions and quickly iterate and converge on final designs that are safe and effective and that delight our users. The scope of work can be broad, including on-screen user interfaces, the behavior of physical controls, related processing of anatomical information, and the power of various instruments and accessories.

Essential Job Duties

• Design world-class physical and digital interfaces. Maintain superior design standards and methods, from brainstorming to prototyping and implementation. Ensure a thorough understanding of the problems being solved by working with the clinical, human factors, product management, and engineering teams.
• Participate in user research activities. Work collaboratively with our Human Factors staff to collect detailed information about how users interact with the Ion product through contextual observation, ethnographic studies, and other techniques. Synthesize key insights from research, report them back to the product development team, and incorporate those findings into design conclusions.
• Contribute to the product's visual language. The candidate will collaborate with visual designers to produce beautiful and functional interfaces.
• Contribute to design documentation, risk analysis, and testing. Write thorough user interface specifications that communicate design intent to engineering and can be verified by testing. In collaboration with Human Factors Engineers, review designs for safety risks in light of potential use errors and design mitigations for those risks. Participate in validating product usability through informal and formal testing with representative users.

Qualifications

Required Skills and Experience

• Minimum 5 years of experience in product design or equivalent discipline (in-house, agency, or freelance)
• Proficient in the use of current design tools and software applications
• Willingness to work in a surgical environment and comply with hospital vendor credentialing requirements
• Willingness to travel up to 10% of the time

Required Education and Training

• Preference for candidates with at least Bachelor’s or Master’s degree in Interaction Design, Human-Computer Interaction, Human Factors, or an engineering discipline. Equivalent experience can also be considered.

Preferred Skills and Experience

• 5 years of experience in product design or equivalent discipline (in-house, agency, or freelance).
• Experience designing med