IT Software Engineer 2

The DIRECTV IT team builds experiences that efficiently offer our products to prospects, delight our customers, and create a connected omnichannel experience. Within this, the Site Reliability Engineering team supports multiple Value Streams across Acquisition, Existing Customer Lifecycle to build experiences that enable customers to get the most from their DIRECTV service and empower our front-line team members who help them with intelligent technology.

DIRECTV is seeking an IT Software Engineer 2, to join our Quality Engineering team. You will play a key role in bridging the gap between teams to ensure the reliability and availability of systems and services across Value Streams by applying software engineering principles to IT Quality Engineering. Includes ensuring quality practices are followed across the lifecycle while building in quality, developing test strategies, automating tasks, tracking KPIs, responding to incidents, and conducting root cause analysis to prevent future issues.

Here’s what you’ll do: 

• Understand detailed technical and business requirements and create a test strategy including environment, test data, security, and test coverage.
• Contribute to the overall quality of a product / launch starting from the initial Quality Engineering engagement.
• Collaborate with cross-functional teams to understand product requirements and acceptance criteria translating to a successful launch.
• Make technical decisions based on end-to-end impact, data, and experience for assigned domains Lead feature development with minimal supervision from senior staff.
• Contributes improvement initiatives.
• Automate repetitive tasks and processes, such as deployments, infrastructure management, and incident response to improve efficiency and reduce manual effort.
• Assess and mitigate risks associated with deployments and infrastructure changes.
• Assist with the release and deployment processes, ensuring that changes are rolled out smoothly and reliably.

What you’ll need to be successful: 

• 3 – 5 years of hands-on experience in QA/Quality Engineering roles, progressively taking on more senior responsibilities (test lead, QA architect, etc.).
• 3 – 5 years of hands-on experience with cloud services and technologies (GCP, AWS, Azure, etc.).
• Proven ability to troubleshoot and resolve complex technical issues in distributed systems.
• Ability to communicate effectively within the team and across the organization while sharing insights and updates and collaborating to achieve project goals.
• Understand quality engineering methodologies: test strategy, test design, automation, performance testing, security testing.

Preferred skills:

• Use metrics, dashboards, and reporting to assess quality, track trends, provide insight into quality risks and status.
• 3 – 5 years of professional experience designing and implementing and/or administering CI/CD solutions (e.g. Github Actions, Jenkins, etc.).
• Strong software development, particularly with scripting languages (e.g., Python, Bash, etc.).
• Ability to define and drive a quality engineering strategy: frameworks, standards, guardrails across projects.
• Tooling and infrastructure selection: test infrastructure, automation frameworks, CI/CD integration, environments.
• Root cause analysis, defect prevention, process improvement.
• Analytical/problem-solving mindset: spotting quality risks early, analyzing test results, understanding defects, recommending improvements.
• 3–5 years of hands-on experience defining, designing, and implementing test automation frameworks across unit, API, UI, and integration layers.
• Proven experience enhancing automation efficiency through Generative AI (GenAI) including AI-driven test case generation, intelligent defect triage, and predictive quality analytics.
• Detail-orientation plus strategic perspective: you must care about individual defects and also about system-wide quality trends and strategy.

May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer’s proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law.

This is a remote position that can be located anywhere in the contiguous United States. #LI-Remote 

A career with us comes with big rewards: 

DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location. 

The Base Salary rang