Director II, Enterprise Executive Health and Concierge Medicine

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Director II, Enterprise Executive Health and Concierge Medicine

                        

Location

Cleveland

                    

Facility

Cleveland Clinic Main Campus

                     

Department

Admin-Primary Care Institute

                      

Job Code

T97968

                     

Shift

Days

                       

Schedule

8:00am-5:00pm

                       

Job Summary

                         

Job Details

Cleveland Clinic is seeking a dynamic and experienced leader to serve as Director II, Enterprise Executive Health and Concierge Medicine. Patients served in Executive Health and Concierge Medicine are distinct, high-profile individuals who expect and require an elevated level of service, discretion and personalization. 
 
The Director II Enterprise Executive Health and Concierge Medicine establishes and implements short and long-term departmental goals and objectives and provides strategic leadership to mid-level managers. A leader in this role provides enterprise-wide oversight of executive health and concierge programs in Ohio, Florida and Nevada, with strategic links to London, Abu Dhabi and Toronto. 

 

This role provides the opportunity to lead an elite, enterprise-level program that serves the most influential patients in the system. This leader will be shaping high-impact services across multiple markets with full leadership backing and the chance to truly innovate. This role combines operational leadership, patient experience and strategic growth.  

 

A caregiver in this role works at Cleveland Clinic’s Main Campus, with occasional travel required. 

 

A caregiver who excels in this role will: 

• Direct and lead the department in its strategic plan, monitor and evaluate programmatic and operational effectiveness. 

• Define and implement programs for the department. 

• Ensure quality and effectiveness of the programs through statistical research reporting. 

• Work collaboratively with organizational leaders throughout the enterprise. 

• Manage and supervise designated staff. 

• Create environment for growth and development of each staff member. 

• Provide strategic leadership to mid-level managers through delegation and coaching. 

 

Minimum qualifications for the ideal future caregiver include: 

• Bachelor's degree 

• 10 years of directly relevant experience, including three years of demonstrated management or project management experience in a community outreach environment 

• Proven success in managing frontline clinical or patient-facing operations, with the ability to guide improvements and efficiencies 

• Experience identifying growth opportunities, designing new services and leading initiatives that increase patient volume 

• Experience leading multi-site or remote teams across state lines or enterprise-level environments