Sr. Account Manager - ​Active Beauty

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. 
In the USA, we develop, market and produce a wide array of solutions from our 25 most innovative sites, based across the country. Stretch your skills, create and get inspiration from passionate colleagues. Every day, your energy, your thirst for knowledge, and your creativity will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

The Active Beauty (Cosmetic ingredients) Senior Account Manager manages assigned accounts to achieve revenue, gross profit, and growth targets. You will manage account planning, forecasting, pricing, and execution of customer projects from brief through production and launch. You will coordinate teams and maintain relationships with customer team members to support our goals.

 

Job Title: Senior Account Manager – Active Beauty

Location: New York City, NY

Reporting To: Head of Sales - Active Beauty, NOAM

 

Responsibilities

Account Management and Customer Engagement

• Manage assigned accounts to meet revenue, gross profit, and growth targets

• Maintain relationships with customer decision-makers, influencers, and partners

• Develop understanding of customer strategies, positioning, strengths, weaknesses, and competition

• Ensure participation in core listings and targeted customer briefs

• Identify and pursue new business opportunities and support retention of existing business

• Promote value propositions, including the latest Active and Specialties Ingredients, with a scientific biology angle.

• Monitor competitor activity and market conditions

• Manage customer submissions, follow-ups, and transition of projects to production and launch

• Manage customer issues and track resolution status

• Support Customer Care in supply chain coordination and Credit Management in receivables collection

Business Planning and Commercial Execution

• Develop, review, and build Account and Category Plans, including forecasts and budgets

• Apply strategic planning, budgeting, and forecasting processes to support account performance

• Monitor Goals (sales, gross profit, win rate) and take corrective actions when targets are not met

• Lead pricing discussions according to company guidelines and ensure implementation of agreements

• Apply cost-to-serve considerations to support profitability and resource allocation

• Understand profitability drivers, including raw material cost impact

• Manage financial aspects of accounts, including forecasting and pricing models

• Support implementation of pricing agreements and commercial terms

Leadership and Project Execution

• Coordinate teams (R&D, Marketing, Consumer Research, Applications)

• Present account plans and project updates to company partners

• Lead brief handling processes and ensure completion of required functional steps

• Coordinate internal resources to support efficient delivery of customer solutions

• Deliver presentations to all partners

• Work with international teams to support account goals

• Follow company policies and regulatory and EHS requirements

Your Professional Profile Includes

• Bachelor's degree or equivalent experience, a scientific background in biology, biochemistry, biotechnology preferred, an MBA is preferred

• 10+ years of professional experience

• 6+ years of experience in a related industry or functional role

• Experience managing customer accounts

• Experience coordinating teams

• Experience with pricing discussions and contract terms

• Experience with forecastin