Sr. Hospitality Associate

Williams Lea is hiring for a Sr. Hospitality Associate for our New York office to work Monday to Friday 11:00 am to 8:00 pm! (Possible coverage for 9:00 am to 6:00 pm as needed)

Pay: $26.00/hour

Benefits:

• Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
• 401k Retirement Savings Plan Including Employer Match
• Paid Time Off (PTO)
• Life Insurance
• Paid Parental Leave
• Short-term & Long-term Disability
• Healthcare & Dependent Care Flexible Spending Accounts
• Domestic Partner Coverage
• Commuter Benefits
• Legal Assistance
• Employee Assistance Program (EAP)
• Additional Employee Perks and Discounts

The Senior Hospitality Associate position is responsible for providing hospitality and catering services as a client site including conference room set-up, reception assistance and other general office support as needed (copy, mail and intake functions)

Job qualifications

■   High school diploma or equivalent.

■   Minimum of one (1) year Hospitality services experience in a legal, banking or corporate environment or three (3) years of experience in hospitality, restaurant or housekeeping industry

■   Able to make independent decisions that conform to business needs and policy.

■   Strong interpersonal communication skills required.

■   Excellent organizational skills required.

■   Must be able to meet deadlines and complete all projects in a timely manner.

■   Strong attention to detail is required.

■   Must work well in a team environment.

■   Professional attire and demeanor required.

■   Good written communication skills.

■   Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level.

■   Ability to work in a fast paced, high energy environment.

■   Ability to work on multiple projects simultaneously.

■   Ability to operate basic audio/visual equipment.

■   Professional telephone demeanor.

■   Ability to anticipate client’s needs for meetings and events.

■   Must be self-motivated with positive can do attitude.

■   Proven customer service skills are required in order to create, maintain and enhance customer relationships.

Job duties

(* denotes an “essential function”)

■   * Check conference room and meeting scheduler throughout shift and make note of any changes to ensure meetings are set-up accurately.

■   *Set up conference rooms according to client’s request, including audio/visual equipment, food, beverages, utensils, ice, etc.

■   * Clean up conference rooms after use and return property to vendors if necessary.

■   * Prepare coffee and other beverages in assigned kitchens each morning.

■   * Clean up coffee makers in each kitchen in the evening.

■   Communicate with supervisor or client on meeting request concerns or deadline issues.

■   Maintain inventory of catering supplies and order supplies as needed.

■   *Place orders for food and beverages for use during meetings

■   Assist in training new hires.

■   * Prioritize work flow.

■   Assist in process improvement ideas.

■   Answer telephone in hospitality center.

■   Adhere to Williams Lea Tag policies in addition to client site policies.

■   Use equipment and supplies in a cost efficient manner.

■   Must be able to lift up to 50 lbs. on a regular basis.

■   Provide back-up support to Reception and/or Office Services as needed.

Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.

Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.

We’re always progressing.