Sr. Consultant, Professional Services

Who we are...

In a world of constant change, we're leading the charge towards truly autonomous enterprises. Our cutting-edge platform harnesses the power of automation and generative AI to revolutionize how businesses manage and optimize their IT operations.

We're not just adapting to digital transformation—we're accelerating it. Our solutions bring business and operations leaders together, unlocking new levels of innovation, efficiency, and scalability. We empower organizations to deliver superior customer experiences and drive revenue growth in an always-on, always-mobile world.

At ScienceLogic, we're building the foundation for Autonomic IT—a future where IT operations are self-healing, self-optimizing, and aligned perfectly with business objectives. Our team of visionaries is reshaping the $18+ billion IT operations market, creating cost-optimized, efficient, and next-level capabilities for enterprises worldwide.

The Professional Services team is composed of groups of highly intelligent and innovative Project Managers, Professional Service Technical Consultants who are dedicated to delivering a customer experience second to none. Each team member is as unique as the projects we work on, but one thing remains the same – our commitment and passion to delivering cutting edge technology solutions for hybrid cloud network monitoring.

What we’re looking for…

ScienceLogic is looking for a Sr Professional Services Technical Consultant to serve as the primary technical interface and onsite subject matter expert to support public sector customers in delivering secure, compliant, and innovative technology solutions for the ScienceLogic product line. The ideal candidate will have deep expertise in Skylar One, Skylar Automation, and Skylar Compliance, along with strong technical capabilities across cloud platforms, containerization, and automation frameworks. This role requires a proven ability to operate in high-security environments and ensure compliance with federal standards.

What you’ll be doing…

• Provide onsite consulting services and support to ScienceLogic customers with a focus on high quality, accuracy and customer satisfaction
• Perform hands-on installation, configuration, and troubleshooting of ScienceLogic appliances as they relate to the ScienceLogic suite or products
• Work closely with customers’ technical and management staff and act as subject matter expert for ScienceLogic products
• Provide strategic consulting and technical guidance for public sector projects leveraging Skylar technologies
• Design, implement, and optimize automation workflows using Skylar Automation
• Ensure adherence to compliance frameworks through Skylar Compliance best practices
• Architect and deploy solutions across AWS and Azure environments
• Implement containerized applications using Kubernetes and Docker
• Develop scripts and automation tools using Python and low-code/no-code platforms
• Configure and maintain networking infrastructure and servers (Microsoft and Linux)
• Collaborate with cross-functional teams to deliver secure, scalable, and compliant solutions
• Prepare documentation, reports, and compliance artifacts for audits and certifications

Qualities you possess…

• A bachelor degree in computer science/engineering or similar.
• Active Top-Secret clearance or higher, ability to pass a polygraph
• 5+ years of hands-on experience or certifications in:
  • Skylar One
  • Skylar Automation
  • Skylar Compliance
• Or comparable experience with an observability tool
• Strong understanding of federal compliance and security standards
• Excellent communication and client-facing skills
• Ability to work independently and in team environments
• Effective team player willing to assist others when needed
• Strong problem solving and analytical skills

Qualities we desire…

• Cloud platforms: AWS, Azure
• Containerization: Kubernetes, Docker
• Programing: Python, Low-Code/No-Code development
• Networking fundamentals and server administration (Microsoft Windows Server & Linux)
• Familiarity with DevOps practices and CI/CD pipelines

Benefits & Perks

• Comprehensive medical, dental and vision plans.
• 401(k) plan with employer match.
• Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize.
• Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization.
• 5-year Service Milestone Sabbatical.
• Paid parental leave.
• Generous employee referral bonus program.