Sr. Logistics Manager - 1st Shift

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

 

YOUR ROLE

 

Are you known for your management skills? Are you passionate about customer support and driving results? If so, we have an opportunity that would allow you to oversee ongoing customer service, focusing on the daily operations to achieve the needs of the customer.

JOB SUMMARY

 

Responsible for leading and managing all aspects of a logistics operation to ensure consistent high-level service. Inventory accuracy, slotting, replenishment, quality and customer satisfaction, profitable, cost-efficient operations, compliance with company policies and procedures. ISO standards, Sarbanes Oxley requirements, and other regulatory guidelines.  Models and acts in accordance with CEAV guiding principles and core values.

 

WHAT ARE YOU GOING TO DO?

• Lead, direct and manages inventory, slotting, and replenishment to ensure that the staff executes on delivering consistent high quality level service and customer satisfaction; and achieves a profitable, cost-efficient operations in compliance with company policies and procedures, ISO standards, Sarbanes Oxley requirements and other regulatory guidelines.
• Maximize profitability through superior customer service, effective and prompt communications and follow-up on all pending customer matters to ensure SLA delivery.
• Manage periodic process reviews for each client to ensure product slotting remains at service level requirements. 
• Utilize effective communication or negotiation skills, employing diplomacy and sensitivity to resolve critical or escalated issues affecting the customer, staff or senior management.
• Maintain performance statistics and ensure accurate record keeping of all operational documents, inventory/system alignment and balance.
• Plan and monitor daily staffing schedules and adjust accordingly to ensure staffing levels are adequate to support operational demands and business objectives. 
• Prepare and analyze management and inventory reports, system balance, and meets with the client to provide results, actions, performance, and delivery timely.
• Work with senior management to develop a business plan and goals for the inventory, slotting, and replenishment departments. 
• Ensure directives, rules and procedures are communicated to all operations' staff.
• Manage and oversee administrative functions to ensure all paperwork is processed efficiently and in a timely manner and meets all compliance requirements.
• Ensure safety methods, practices and programs are implemented and maintained.
• Ensure that freight is moved safely and in a timely manner utilizing appropriate equipment and tools and methods for inventory integrity.
• Utilize superior communications skills to motivate staff and develop effective working relationships with peers, executives and clients.
• Train and certify new employees on all performance standards to ensure proper procedures within the inventory, slotting, and replenishment department.
• Personally coach, train and mentor direct reports and provide career development opportunities through training and quality managem