Emergency Dept Technician

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.  

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

SUMMARY:
We are currently seeking an Emergency Dept Technician to join our Emergency Room team. This part-time position works .75 (60 hours per 2 week pay period), 12 hr shift, overnights, and every third weekend. 

Purpose of this position: The Emergency Department Technician provides direct and indirect patient care as delegated and directed by the licensed staff. This is accomplished through the job components of patient services, role modeling, quality/resource stewardship and patient advocacy/customer service. 

RESPONSIBILITIES:

• Using principles of Patient & Family Centered Care, develops and maintains a positive working relationship with patients and family, team members, department and medical center personnel
• Responds to patients call lights in a timely manner, identifies patient needs, and provides patients with appropriate response or communicates needs to appropriate team members
• Adapts patient care activities respective to varying patient population to adhere to hospital the mission, vision, values, and essential behaviors. Maintains patient privacy and confidentiality at all times
• Performs intentional rounding in collaboration with the RN
• Reports patient/family complaints to primary nurse, charge nurse, or RN Supervisor
• Maintains safe environment for patients and fellow team members including use of organizational communication routes/devices
• Completes all mandatory hospital and unit-based requirements for the position by due date. Participates in staff meetings, training, and quality improvement initiatives
• Performs clinical duties as defined in orientation packet (skills checkoff), and through required competency
• Communicates any changes or pertinent information related to the patient’s physical appearance and attitude, I & O, vital signs, and point of care testing to the nurse. Records which nurse was notified for all abnormal results
• Assists with initial patient assessments and ongoing vital sign monitoring. Applies monitoring equipment and obtains vital signs
• May perform various technical procedures after training, competency validation, and upon delegation  from a Registered Nurse, such as phlebotomy, wound care/splinting, point-of-care testing, patient  decontamination, foley catheter insertion/removal, specimen collection, and IV inser