Manager, Plant Quality Assurance

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Ball is thrilled to receive Newsweek's 2023 Top 100 Global Most Loved Workplace award! As a sustainable product leader, we have over 21,000 global team members. From endlessly recyclable aluminum cans, and cups, to aerosol bottles, our goal is to contribute to a better community, society, and world.

Primary purpose of the position: 
Manages the plant quality assurance function as directed.

Essential Responsible Areas: 

• Responsible for maintaining a safe and secure work environment.  This includes correcting unsafe   acts/conditions, facilitating monthly safety meetings, performing monthly safety inspections, and investigating accidents, as required.
• The plant quality assurance manager or designee is to be trained and certified in the food safety system and oversees its development, implementation, review and maintenance.  Provides for trained backups in the case     of absence of key food safety system employees.
• Directs and coordinates the activities of the quality assurance function in the plant and its interface with the  group office.
• Establishes and maintains quality assurance standard procedures, methods, facility and equipment to meet customer requirements.
• Establishes and maintains a customer relations program in plant matters relating to quality.
• Directs and implements quality training and development programs to maintain the competence and technical skills required for the effective performance of the plant quality assurance department.
• Establishes and analyses quality areas, including quality goals, quality problems, defective materials, claims and customer quality problems.  Advises plant management and the manufacturing department of the results of     such analysis.
• Oversees the application and administration of the Infinity system within the plant, if applicable.
• Works with material suppliers on quality issues and cost reductions.
• Administers customer and vendor claim reimbursement systems.
• Performs leaker awareness training at the customer level.
• Accesses, inputs, and retrieves information from the computer.
• Initiates, reviews, masters, and follows all standard operating procedures (SOPs) for area of responsibility.
• Establishes and maintains an employee relations climate of trust and confidence that will discourage third party interference or establishes and maintains an employee relations climate of trust and confidence with employees, their union steward, and representatives which will promote achievement of plant and company goals.
• Establishes and maintains effective work relationships within the department, the division, the group, and the company.  Includes ability to handle stress and to interact with others so as to establish and maintain a positive and productive work environment and minimize personal conflicts.
• While the regular working cycle of this position is usually 5 days on (Monday-Friday), this job may include    working weekends (Saturday and Sunday); working hours may vary as specified by management.  Incumbent   must be able to work overtime on a regular basis and/or be on call as directed by management.
• Maintains an awareness and complies with hazardous waste management and other environmental management requirements in the workplace by attending scheduled training sessions.
• Communicates with the emergency coordinator (EC) or Environmental Focal Point/Environmental Manager (EFP/EM) regarding environmental management activities.
• Understands and responds effectively to EC directions during emergencies by being familiar with emergency procedures, equipment, and systems, as necessary.  Implements contingency plan to the level required by the position.
• Understands, completes, and maintains environmental documentation for which the individual is trained, or as directed by the EC, EFP, or EM (i.e. inspections, labeling, record keeping, maintenance of equipment, etc.). Reports to the EC, EFP or EM