Sales Development Associate

Better is reimagining home finance and making it faster, cheaper, and easier for everyone to become a homeowner. We leverage creative technology and innovation to make the home buying journey more approachable and understandable and home finance more affordable and accessible. Here are some interesting facts to help you get to know Better:
 - We’ve funded over $100 billion in loans for our customers, more than any other fintech - We ranked #1 in the U.S. on LinkedIn's Top Startups 2020 and 2021 - We are Forbes’ Best Online Mortgage Lender for 2023 - We are USA Today’s Best Mortgage Lenders of 2023, Best for FHA Loans - We have raised over $1.2 billion in equity capital to transform the mortgage industry, the largest financial asset class in the world - And we’re just getting started!
We are a place where smart, hungry, ambitious people who want to recognize their full potential thrive. 
A Better Opportunity
We’re looking for best in class, award-winning sales and service agents as part of our mission to make a Better Mortgage available to all Americans. At Better, our team of sales development associates are  responsible for more than just generating loan applications — we count on them to help us continually innovate and ensure we’re bringing best-in-class customer service to the mortgage industry. As part of the team, you’ll be on the front lines of making every borrower’s mortgage experience better, empowering them to make one of the most important financial decisions of their life. Your work will expose you to other critical pieces of a technology company, such as product, engineering, and marketing, giving you many opportunities to share customer insights and ultimately improve Better's core technology and message.

Responsibilities

• Calling pre-application leads assisting home buyers with their mortgage application.
• Answering customer calls to assist with their pre-application mortgage needs. 
• Communicating with the customer via email, instant message and other forms of written communication.
• Guiding pre-approved borrowers through their home buying process.
• Providing the best customer experience possible. 
• Maximizing conversion of the leads provided to you.
• Collaborating with operations,engineering, product, and marketing on ways in which we can improve customer experience 

Qualifications

• Minimum of 1 year experience in a sales and/or service role
• You can have experience in any industry as long as you enjoy taking care of clients and know how to win business 
• Open to expanding your job scope to include additional sales-related opportunities 
• Track record of beating quota and winning sales awards, with references that verify motivation, success and solid work ethic
• Demonstrate a growth mindset and is excited by the opportunity for coaching and feedback 
• History of having high standards and a competitive drive to win  
• Desire to help each customer with the most important financial transaction of their life
• Strong communication, organization, and time management skills
• Ability to troubleshoot and solve problems independently.
• High degree of integrity and work ethic
• The desire to work hard and crush it

Company Benefits 
Our total rewards package consists of base salary, equity, benefits, and opportunity for yearly cash bonus. Some of our benefits include:
 - Comprehensive healthcare, retirement, and voluntary benefits. Think medical, dental, vision, health savings accounts, 401k, and more. - Personalized care and tools for realizing your mental health and wellness goals. - Company paid for lunch when working in the office. - Additional benefit perks & discounts.
Disclaimer  
Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.