CHIEF INFORMATION OFFICER (CIO)

CIO - CHIEF INFORMATION OFFICER

JOB SUMMARY

The Chief Information Officer (CIO) will provide technology vision and leadership in the development and implementation of the information Services (IS) program. The CIO will lead the hospital in planning and implementing enterprise information systems to support both distributed and centralized clinical and business operations and achieve more effective and cost beneficial enterprise-wide IS operations. Additionally, the CIO will: Provide strategic and tactical planning, development, evaluation, and coordination of the information and technology systems for the hospital; Facilitate communication between staff, management, physicians, vendors, and other technology resources within the organization; Oversee the back office computer operations of the hospital management information system, including local area networks and wide-area networks; Manage multiple information and communications systems and projects, including voice, data, imaging, and office automation; Evaluate, design, and implement the systems that support end users in the productive use of computer hardware and software; Develop and implement user-training programs in conjunction with Educational Services; Oversee and evaluate system security and back up procedures.

JOB DUTIES

SYSTEMS   ADMINISTRATION/REPORTING

Manage the Selection, contracting implementation and maintenance of hospital-wide information systems to improve business operations efficiency and continued progress towards Electronic Medical Records, as needed.

Promotes and oversees relationships between the hospital’s IS resources and external entities (e.g., government, physicians, vendors, researchers, and other health care organizations).

Ensures that all information systems and networks operate according to internal standards, external accrediting agency standards, regulatory agencies and legal requirements, including HIPAA.

Develops and maintains the systems architecture, defining standards and protocols for data exchange, communications, software and interconnection of hospital network information systems.

Coordinates and manages reporting needs and data analysis for the hospital. Ensures that the gathering, processing, distribution and use of pertinent information required by management to make decisions occur in a timely, accurate and cost- effective manner.

Manages the system that provides training and support to end users in conjunction with Educational Services.

Ensures that data systems are capable of provision of all patient data and statistics as required by Federal, state and local agencies. Supports the development of patient reports as requested.

Develops and maintain system recovery plan in the event of power failure, damage to system, disaster, etc.

Facilitates correction of any system failures, contact point for computer problems.

Oversee the development, maintenance, and communication of systems documentation, policies, and procedures.

BUDGET/CONTRACTS

Works collaboratively in developing the overall capital and operating budgets and processes for the IS Department with the Chief Financial Officer.

Approves, coordinates and controls all projects related to selection, acquisition, development and installation of major information systems for the hospital. Provides advice on evaluation, selection, implementation and maintenance of information systems, ensuring appropriate investment in strategic and operational systems. Evaluates systems to measure their success.

Reviews all hardware and software acquisition and maintenance contracts, soliciting involvement and participation of other management team members as appropriate.

Develops and maintains corporate policies and standards aimed at maximizing effectiveness and minimizing costs related to the acquisition, implementation and operation of IT systems.

Develops, when possible, master purchase or lease agreements for hardware, software, maintenance and telecommunication services.

Develops and monitors the approved annual operating and capital budgets for information and technology systems.

Maintains contact with IT suppliers and maintains knowledge of current technology, equipment, prices and terms of agreements to minimize the investment required to meet established service levels. Evaluates alternatives, performs appropriate cost benefit analysis, and recommends solutions that maximize effectiveness and minimize costs commensurate with acceptable risks.

Manages relationships with vendors for sales, service and support of all information systems and technology. Maintains

problem logs, documenting system errors or defects. Serves as the primary contact to software, hardware and network-related vendors, consultants, and partners.

PLANNING/POLICY DEVELOPMENT

Responsible for the technology visio