Epic Ambulatory PT

Position Title:

Epic Ambulatory PT

Department:

IT Care Delivery Applications

Job Description:

The Epic Trainer III is a highly experienced Principal Trainer who will lead the OU Health training initiatives for the Epic Electronic Health Record (EHR) system.  As a key member of our team, the EHR Trainer III will be responsible for designing, developing and delivering comprehensive training programs that empower our healthcare professionals to effectively utilize the Epic EHR platform. Working closely with the EHR Training team and the Epic application team, the Senior Principal Trainer will play a critical role in enhancing patient care, optimizing workflows and ensuring the successful adoption of our EHR system across our organization.

The Epic Trainer III will be certified in multiple Epic modules and responsible for the training, planning and implementation for those modules while mentoring other members of the training team. The Epic Trainer III will be key in maintaining the MST environment and the mitosis spreadsheets and trouble shoot any issues, particularly around new patient build or Epic upgrades.  This role will be key in optimizing training strategies and maximizing they efficacy and efficiency of Epic end users in the system.

Essential Responsibilities

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

• Responsible for developing and implementing long-term training strategies that align with organizational goals. They work closely with senior management to ensure training programs support the overall mission and vision of the organization.

• Oversee the creation of advanced training materials and ensure that all content is up-to-date and relevant. This includes reviewing and approving training modules, manuals, and e-learning courses developed by other trainers. Help other trainers trouble shoot and update training environments.

• Mentor and guide other trainers, providing them with the support and resources they need to succeed.  They lead by example, fostering a culture of continuous learning and professional development.

• Analyze the effectiveness of training programs through metrics and feedback. Based on this analysis, they make data-driven decisions to improve training processes and outcomes.

• Collaborate with various departments to ensure training programs are integrated seamlessly into the organization’s operations. They work with IT, HR, and other departments to address training needs and ensure consistency across the board.

General Responsibilities

• Performs other duties as assigned.

Minimum Qualifications

Education Requirements: Bachelor’s Degree required 
Experience Requirements: 5 or more years of relevant IT or clinical experience required.

License(s)/Certification(s)/Registration(s) Required: Specific application module certifications or accreditation required.

Knowledge/Skills/Abilities Required:

• Expert skill and experience in adult education

• Demonstrated flexibility with respect to required changes in training content and delivery methods

• Ability to work without close supervision, taking ownership of work activities and ensuring training sessions and supporting materials meet standards

• The ability and willingness to take ownership of work activities and ensure that they are completed accurately, efficiently, and in a timely manner

• The ability to develop and deliver formal presentations.  This includes presenting information in a clear and interesting manner, that captivates the audience’s attention, and handling questions or challenges from the group

• The ability to communicate information clearly and concisely to trainers, and trainees when speaking and in writing

• The enthusiasm to put forth extra effort when required, including demonstrating determination when faced with obstacles and adversity

• Excellent analytical, organization, and oral communication skills.

• Ability to work independently and within teams.

• Ability to solve complex problems and understand customer needs.

• Strong understanding of healthcare business process and technology.

• Strong understanding of clinical workflows and terminology.

• Working knowledge of IT solutions and interfacing a plus.

• Must be able to drive personal vehicle to assigned sites to complete work.

• Must be able to travel in state and out of state on occasion.<