Operational Resilience (Program Office), Director

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

Responsibilities

• Oversee the implementation of Sound Practices to Operational Resilience, and ensure all regulatory requirements (e.g. FFIEC, OCC, FRB) are being adhered to
• Manage internal audits and regulatory exams, regularly engage with senior leader, auditors, and regulators to address Operational Resilience risks
• Identify issues and/or control gaps, analyze gaps, document and report findings, and recommend remediation plans to management
• Validate and challenge data and results to ensure risk ratings are accurately stated, agreed to, and understood
• Policies and procedures management
• Review and engage in contract negotiations for business continuity/disaster recovery clauses as required
• Identify opportunities for process improvements
• Manage and oversee multiple projects, including the ongoing maintenance of the Operational Resilience planning toolsets and additional maturity needed
• Partner with Business Continuity (BC), Disaster Recovery (DR), and Incident Management teams to ensure recovery objectives are met
• Develop and oversee the continuous process improvement program which includes (but is not limited to) a broad range of ongoing activities related to regulatory changes, bank processes, systems issues and enhancements to the program
• Lead risk assessments, review and challenge assessments performed by others, including risk identification, risk controls, and risk monitoring and reporting
• Drive the socialization, adoption, consistency, appropriate implementation, and ongoing maintenance of the Operational Resilience framework, as well as BC, DR, and IM program policies, standards, methods, etc.
• Facilitate integration of second line frameworks, policies, standards and regulatory requirements
• Assess business continuity/disaster recovery risks and policy/standard/procedure compliance relating to controls design and effectiveness, testing processes, testing results, and sample-based testing
• Experience leading teams as this position will require direct subordinate supervision

EDUCATION

• Degree or equivalent work experience equally preferable
• Degree in Finance, Computer Sciences, Business Management or Risk Management

CERTIFICATIONS

• Professional certification from the Disaster Recovery Institute International or from The Business Continuity Institute e.g., Associate Business Continuity Professional (ABCP), Certified Business Continuity Professional (CBCP), Master Business Continuity Professional (MBCP), Member of the Business Continuity Institute (MBCI), and/or other Business Continuity or industry related certifications

WORK EXPERIENCE

• Extensive experience (12-15+ years) in enterprise-wide business continuity, disaster recovery, and/or crisis management experience as applied in a business and technical environment in the banking or financial industry preferred
• BCM software experience is a plus

FUNCTIONAL SKILLS

• Demonstrated knowledge in activities related to crisis and emergency management
• Demonstrated strength in applying business continuity and disaster recovery planning principles to various levels (staff, management, and executive) of the company
• Understanding of and ability to apply policies/procedures, laws, and regulations including delivery of requests for proposal (RFPs), requests for information (RFIs), and regulatory requirements including but not limited to: Federal Financial Institutions Examinations Council (FFIEC), Office of the Comptroller of the Currency (OCC), Financial Industry Regulatory Authority (FINRA), Federal Reserve, and the Sound Practices to Operational Resilience
• Knowledge of technology inf