Quality Program Manager

Company Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology™, SanDisk® and WD® brands.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for all aspects of product quality and reliability from Concept to EOL
• Develop High Level Test Plan & strategy for platforms programs, working with various validation teams on system-level test and qualification methodologies
• Assure implementation of customer, company, and industry quality and reliability standards through the entire product lifecycle.
• Assist and support other program managers in applying a systematic and analytical approach in closing out stop ship/stop build and quality incident alert situations.
• Represent the Platforms quality group in various cross functional team meetings and prepare all required materials for such meetings as identified by manager 
• Prepare reports and summaries of DOEs, risk assessments and quality/reliability monitors
• Define product quality monitors and indicators, and work with respective departments to implement them
• Define quality triggers; manage internal quality incident response
• Own all program issues related to product quality and reliability; serve as the voice of quality to product core teams
• Work with respective subject matter experts to drive quality action item closure

Qualifications

REQUIRED:

• 10+ years of quality and reliability experience in a data storage environment at the system and/or drive level
• Thorough understanding of a wide breadth of quality and reliability concepts
• Working knowledge of validation test methodology
• Prior storage platform or networking test/design experience highly desirable
• Prior experience with NAND flash highly desirable
• Bachelor of Science degree in a related engineering discipline required

SKILLS:

• Excellent communication skills
• Strong project management skills
• Agile, Jira use and data mining experience are highly desirable

Additional Information

Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal” poster. Our pay transparency policy is available here.

Western Digital thrives on the power and potential of diversity. As a global company, we