EH&B Licensing & Contracting Project Manager

Company:

Marsh McLennan Agency

Description:

Project Manager – EH&B Licensing & Contracting

Department: Employee Health & Benefits   
 

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Contracting & Licensing Project Manager at MMA.  

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MRSH). 

A day in the life.

As our Contracting & Licensing Project Manager on the Employee Health & Benefits team, you’ll own and coordinate the end-to-end licensing and contracting workstreams that enable Employee Health & Benefits colleagues to perform regulated insurance activities in compliance with applicable state/jurisdiction requirements. This includes partnering with Compliance/Licensing teams to support onboarding, updates, renewals, and documentation workflows.

Our future colleague. 

We’d love to meet you if your professional track record includes:  

• Project management & governance
  • Build and manage project plans, timelines, risks/issues, stakeholder communications, and reporting for licensing and contracting initiatives.
  • Coordinate cross-functional activities across Compliance, Licensing Support, and operational teams to ensure deliverables are completed on time.
  • Experience managing cross-functional projects in a regulated environment (licensing/compliance/operations).
  • Demonstrated ability to manage structured onboarding workflows, documentation collection, and data accuracy in operational systems.
  • Strong stakeholder management, written communication, and process documentation skills.
• Licensing operations coordination
  • Coordinate licensing onboarding activities, including collection of required documentation and demographic/profile updates in applicable systems (e.g., producer profile updates and onboarding steps referenced in internal guidance).
  • Support activities such as obtaining copies of existing licenses, starting initial licensing processes, affiliating to agency licenses, and maintaining accurate colleague demographic data needed for licensing workflows.
• Regulatory / controlled-activity awareness
  • Maintain working knowledge of activities that may trigger licensing requirements (e.g., selling, soliciting, negotiating, consulting/advising regarding insurance benefits/terms/conditions), and help ensure work is routed/handled appropriately within licensed roles and processes.
• Process improvement & documentation
  • Document standard operating procedures (SOPs), handoffs, and controls to improve consistency, timeliness, and audit readiness for licensing and contracting work.
• Success measures (examples we’d expect you to help deliver)
  • On-time completion of licensing onboarding/renewal milestones and reduced cycle times.
  • Fewer data/documentation defects and improved audit readiness for licensing-related records.

These additional qualifications are a plus, but not required to apply: 

• Experience supporting insurance producer licensing operations and understanding of regulated insurance activities.
• Familiarity coordinating with Compliance Specialists and Licensing Coordinators in queue-based onboarding/verification processes.

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you. 

Valuable benefits. 

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. 

Some benefits included in this role are: 

• Generous time off, including personal and volunteering 

• Tuition reimbursement and professional development opportunities 

• Hybrid work  

• Charitable contribution match programs