Customer Account Manager - Motorsport

Company Description

At Bosch, new ideas are a thriving tradition and have been for over 130 years. As a leading technology and services supplier, we take advantage of our global opportunities for strong and meaningful development. Every day around the world, thousands of Bosch associates develop new products and systematically improve and innovate those already developed.

Bosch Motorsport is a top tier supplier of electronics, sensors, actuators and engineering services to premier racing series and teams throughout the world. At Bosch Motorsport North America, you will have the opportunity to work on challenging tasks in a young, dynamic, entrepreneurial team.

As a part of sales and marketing support team, you will be a key member to help support our customers in professional motorsport series within North America. Your major tasks will include sales analysis & forecasting, supporting marketing activities, and North American motorsport market analysis.

Our Culture

Passion and Performance. Bosch Motorsport North America is a team of professionals that have a passion for performance at all levels on and off the track. Whatever we do, we strive to be at the top step of the podium.

Entrepreneurialism and Innovation. We like challenging the status quo. We leverage innovation and our entrepreneurial spirit to solve technical and commercial topics alike.

Communication. We consistently develop relationships internally and with our customers through timely and regular open dialogue.

Balance. Winning is important to us, but so is balance. We work hard, but value a healthy work-life balance.

Job Description

Responsibilities include:

• Primary commercial and high-level technical contact for motorsport B2B and B2C sales with tasks including:
  • Responsible for preparing and submitting quotes to and accepting purchase orders from motorsport customers
  • Conduct regular meetings and in person visits with new and existing customers.  
  • Frequently communicate with existing customers to develop strategies to expand market presence and expand component catalog offerings  
  • Monitor motorsport sales and develop short term and long-term forecasts for each customer
  • Assist B2B customers with marketing related requests and coordinate requests with Bosch marketing personnel
• Generate annual forecasts for high volume component sales and work with logistics team to optimize inventory levels
• Collect requirements from customers for new component ideas and coordinate with motorsport development team for project acceptance submission
• Support motorsport OEM customer project leads with commercial topics
• Develop selling strategies for approaching new markets and customers
• Aid in the development of overall Business Strategy
• Facilitate the development and refinement of customer opportunity tracking, reporting, and planning using data visualization tools. 
• Assist with coordination of trade show exhibits
• Travel requirement is 10-20 days per year (mostly domestic and may have international travel)

Qualifications

Basic qualifications:

• Bachelor’s degree in business specialty
• Minimum two years’ experience with customer account management

Preferred Qualifications:  

• Must possess strong communication, relationship building, and negotiation skill set
• Able to empathize with customers in the high-pressure, time-critical motorsport industry and quickly find suitable solutions to their issues.
• Strong business acumen
• Basic financial reporting & analysis skills
• Capacity to work independently and in small teams
• Must fit within department’s working culture which values: competency, ability to work in a fast-paced environment, teamwork, and personal accountability
• Interest or passion for motorsports, Formula SAE, Formula Baja or similar organizations
• Strong technical, analytical, and problem-solving capabilities
• Excellent organizational skills with the ability to prioritize work to meet tight deadlines
• Professional experience with MS Office suite
• Leadership, team-building, presentation and strategy development skills are essential
• 1 or more year of professional SAP experience – SD and/or MM modules preferred
• Power BI or other business intelligence tools experience
• Marketing & communication experience (technical writing, trade show coordination, etc).
• German language skills

Additional Information

Ideal Candidate Characteristics

• A strong sense of personal accountability with demonstrable comfort in an entrepreneurial environment
• Self-disciplined, attentive to deadlines, and