Manager, Project Management
Capital OneAbout the role
In this role you will have the opportunity to wear many hats and make an incredible impact on the RM Product and Fraud organizations. You will lead the well-managed execution of our associate engagement strategy aimed to create a strong community across RM Product/Fraud and foster an inclusive, inspiring, and fun culture. You will also have the opportunity to lead operational efforts such as department communications, town halls, and recognition.
The right candidate for this role has excellent communication skills, attention to detail, and the ability to adapt to change quickly. This is an excellent opportunity for someone who’s excited about managing events such as town halls, and managing a diverse set of daily responsibilities.
Responsibilities:
Own and execute key associate engagement events and processes that support our team and associates such as recognition programs, town halls, etc.
Coordinate with Corporate Communications to oversee the communications calendar; maintain a critical eye to timing, overlap, appropriateness, and coordination
Lead our internal engagement team to develop content and activities that support our associate engagement strategy, such as pop-up events, and celebrating associate moments that matter
Coordinate horizontal processes and activities such as monthly business reviews
Be the champion for events, content, and to-do’s by driving engagement on Slack, messaging, and interacting with associates to create inclusion and excitement
Maintain content to ensure the content remains relevant and useful
Participate in leadership preparation efforts for key events and engagements
You’ll need to wear many hats including:
Project Leader: You’re detail- and process-oriented and adeptly manage several projects and initiatives at once with supportive direction. You have relentlessly high standards and attention to the smallest details with the ability to adapt to change quickly.
Problem-solver: You understand intent and goals for a project, propose plans to meet those needs, and autonomously pursue options to deliver results in a well-managed manner. You bring in data and metrics to ensure we’re working the needle and identifying insights.
Event coordinator: You know how to support complex events with a sharp eye on details throughout the entire process. You go above and beyond to exceed associate expectations and deliver best-in-class experiences.
Juggler: You don’t get overwhelmed or flustered easily. You seek guidance to reprioritize as needed to adjust with changing business needs, and take action with urgency as appropriate.
Valued partner: You have a proven track record of collaborative work relationships and you thrive in a matrixed environment.
Team player: You are highly motivated and willing to roll up your sleeves and get the job done, even in situations where the work is outside of the scope of your respective role.
Basic Qualifications:
Bachelor’s degree or military experience
At least 3 years of experience in Project Management or Event Management
Preferred Qualifications:
Certified Meeting Professional (CMP) or Project Management Professional (PMP) Designation
2+ or more years of experience negotiating and executing contracts for associate events
4+ years of experience supporting senior leadership
4+ years of experience in HR, associate experience, or associate engagement roles
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for can
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