Senior Account Manager - EMEA

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Senior Account Manager, joining our Existing Business team. In this role, you'll manage and grow a portfolio of existing customers across Remote's full product suite — including EOR, Global Payroll, Contractor of Record (COR), and other solutions — expanding relationships with complex, multi-stakeholder organizations.

You'll be a trusted advisor to senior buyers, comfortable navigating multi-threaded deals, and driven to find the right solution for the customer rather than getting stuck on obstacles along the way. As a senior member of the team, you'll also have the opportunity to share best practice with peers and help shape how Existing Business approaches multi-product growth.

What you bring

• You can demonstrate a strong track record of growing existing accounts, owning renewals, driving net-new expansion bookings, and cross-selling or upselling across multiple product lines (e.g. EOR, Global Payroll, COR, and other Remote solutions)
• You can show success building and multi-threading relationships across an account — engaging economic buyers, budget holders, and technical/functional stakeholders in parallel, rather than relying on a single point of contact
• You're comfortable selling to and building trust with senior stakeholders (VP/C-level, Legal, Finance, HR/People leadership), and can adapt the conversation to what matters to each
• You have working knowledge of, or a strong aptitude to quickly learn, a structured sales methodology such as MEDPICC to qualify and progress opportunities with rigor
• You can demonstrate strong sales process discipline, including pipeline development, forecasting, and accurate reporting across a multi-product portfolio
• You bring a solutions-oriented mindset — quick to focus on what can be done and how to move a deal or relationship forward
• You think like a deal strategist — you look for creative ways to structure multi-product deals and adapt the structure to what the customer actually needs
• You're highly self-directed and comfortable navigating with a lot of autonomy — Remote is a distributed, async, multi-timezone environment, and you take ownership of your own follow-ups, keeping things moving smoothly across time zones and channels
• You're genuinely curious and eager to learn, comfortable picking up new products, markets, and use cases as Remote's portfolio evolves
• You have an in-depth understanding of Remote's services and its position in the industry, with the curiosity to keep that knowledge current
• You have excellent verbal and written communication skills, with business fluency in English

Desirable characteristics

• Highly self-motivated, with ambitions to grow into a closing-focused role
• Comfortable operating in ambiguity and juggling multiple concurrent, multi-threaded deals without losing momentum
• Strong business acumen, able to speak credibly to commercial, legal, and HR stakeholders alike
• High level of integrity and work ethic
• Experience selling into HR, People, or Total Rewards buyers — not a dealbreaker, but a plus at this seniority
• Background navigating more complex, non-standard contracting models (e.g., Employer of Record or similar) — this isn't a straightforward SaaS license sale

Key Responsibilities

• Meet and exceed sales quota based on role level, managing the entire sales cycle — including renewals — across Remote's product portfolio (EOR, Payroll, COR, and beyond)
• Provide support and coaching to the wider team as a Senior Account Manager, sharing best practice on multi-product deals, stakeholder mapping, and MEDPICC-based qualification