Director, Human Resources

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Director, Human Resources

What does a successful Director of Human Resources do at Fiserv? We are seeking a highly experienced and skilled Director of Human Resources to join our team. The ideal candidate will have extensive experience in HR, strong leadership abilities, and a proven track record of success in partnering with diverse business units. As a Director of Human Resources, you will be responsible for driving the talent strategy and supporting the business in achieving its goals.

What you will do:

• Develop strong relationships with key stakeholders and leaders within the organization to understand their business needs and provide HR support and solutions and best practices
• Collaborate with leadership to identify and address talent gaps and succession planning needs
• Lead change management initiatives and support organizational design efforts to ensure optimal structure and effectiveness
• Drive employee engagement and development initiatives to foster a positive and inclusive work environment
• Partner with recruiters to identify and attract top talent for open positions within the organization
• Provide guidance and coaching to managers on employee relations matters, ensuring fair and consistent practices
• Analyze HR metrics and data to identify trends, recommend improvements, and track HR initiatives
• Stay up to date with industry trends and best practices in HR, and implement relevant strategies within the organization

What you will need to have:

• 8+ years of experience in Human Resources with a focus on partnering with business units and driving talent strategies
• Experience as a Human Resources Business Partner or Human Resources Manager
• Expert-level Excel skills include advanced use of Pivot Tables, including dynamic Pivot Charts, and VLOOKUP formulas
• Bachelor's degree in Human Resources Management, Business Administration, or a related field and/or equivalent military experience.

What would be great to have:

• International experience
• 8+ years of experience using MS Excel for data analysis and reporting.
• 8+ years of experience creating presentations using MS PowerPoint.
• SHRM-CP or SHRM-SCP, or other recognized HR certifications.
• Experience in a matrixed environment overseeing multiple client groups.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fis