Group Sales Manager

Company Description

The award-winning Westgate Park City Resort & Spa sits in the heart of Canyons Village at Park City Mountain, surrounded by world-class skiing, mountain trails, and year-round adventure. Whether it’s hosting athletes from the Utah Olympic Park, welcoming filmgoers for the Sundance Film Festival, or creating memorable stays for families from around the globe, we pride ourselves on delivering world-class hospitality in a one-of-a-kind mountain setting.

Join our Park City family and help us continue welcoming the world to Utah’s most scenic resort destination.

Job Description

As the Group Sales Manager, you’ll be a part of the strategy and execution of group business at one of Utah’s premier resorts. You’ll focus on corporate, SMERF, government, and association markets, building lasting relationships and driving revenue across rooms, meetings, and events.

This is a dynamic, people-centered role where you’ll combine strategic thinking, hospitality expertise, and hands-on leadership to grow business, mentor your team, and elevate the Westgate brand.

Additionally, the person must possess and adhere to the following core company values:

• Integrity
• Passion
• Work Ethic

What You'll Do as a Group Sales Manager:

(Other duties may be assigned.)

• Serve as a liaison between Sales Director, Revenue Management, Inventory, Accounting, and Resort Operations
• Manage group programs and events from initial inquiry through execution
• Maintain organized files for all group bookings and ensure accurate documentation
• Conduct site inspections for prospective clients and remain familiar with competitive set properties
• Follow up on all group inquiries and bureau-generated leads
• Prepare group contracts, block rooms, send agreements to clients, and offer upsell amenities
• Maintain and update group room control logs (GRC)
• Source and solicit new group business across targeted markets
• Build and maintain strong relationships with local CVBs, chambers of commerce, and community partners
• Negotiate group contracts within established guidelines
• Develop group sales campaigns including mailers, telemarketing, and sales call strategies
• Create group booking incentives to support revenue goals
• Coordinate with Reservations Manager on source/origin codes
• Partner with sales support to enhance tracking and reporting tools
• Meet and exceed monthly goals set by the Director of Revenue Management (DORM)
• Deliver presentations to corporations, HR departments, or other decision-making groups
• Assist with additional projects as needed.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

What You’ll Bring:

• Proficiency in Microsoft Word and Excel
• Ability to navigate the internet and online research tools
• Strong organizational skills
• High attention to detail
• Effective problem-solving abilities
• Ability to work independently and manage priorities

Education & Experience

• Associate degree (A.A.) or equivalent from a two-year college or technical school; OR
• Six months to one year of related experience and/or training; OR
• Equivalent combination of education

Additional Information

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Why Westgate?

• Highly discounted Epic Locals Ski Pass, while supplies last.
• FREE Ski, Snowboard and Mountain Bike equipment Rentals.
• FREE garage parking.
• Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.).
• $2.00 in meals in Team Member Breakroom.
• Comprehensive health benefits – medical, dental and vi