Executive Assistant - Ops Team (Remote)

Fireflies.ai is the #1 AI voice assistant -- automating note-taking, making meetings searchable, and turning voice into action & insights. It integrates into Zoom, Google Meet, and all major web-conferencing platforms. Fireflies is trusted by over 20M users across 500k+ companies worldwide. Ramp recognized Fireflies as the 6th most popular AI platform behind OpenAI, Midjourney and Anthropic. Chances are you’ve seen Fireflies in one of your meetings!
We’re looking for a dynamic Executive Assistant to join our Operations team. This role is perfect for someone who can seamlessly transition between tactical execution and strategic planning, bringing innovation and structure to a fast-paced environment. If you’re resourceful, tech-savvy, and thrive on solving complex problems, we’d love to meet you. Join us and redefine what an EA can be!

Responsibilities:

• Process Optimization: Identify inefficiencies, implement AI-driven automation, and streamline workflows using tools like Zapier, Replit and other low/no-code platforms.
• Data-Driven Decision Making: Analyze data to uncover actionable insights and support operational improvements.
• Collaborative Partner: Work closely with internal teams and external stakeholders to propose solutions, drive initiatives, and maintain strong relationships.
• Strategic Schedule Management: Oversee executive calendars, prioritize tasks, and coordinate meetings to ensure optimal time management.
• Documentation and Communication: Create executive-level reports, presentations, and memos, ensuring clear and effective communication.
• Adaptability: Dive into new tools and technologies, staying ahead of industry trends to support innovation within the team.

Qualifications:

• Experience: 3+ years in an EA, operations, or similar role, preferably in tech or SaaS. 
• Communication: Strong written and verbal communication skills, with a collaborative approach.
• Tech Proficiency: Skilled in tools like MS Office, Google Workspace, and project management and productivity platforms like Slack, Loom, Notion, and Asana. Experience with automation tools/LLMs is a plus.
• Problem-Solving Skills: Analytical mindset with a proven ability to identify challenges, generate solutions, and deliver results.

Why Join Us?

At Fireflies.ai, you’ll experience:

• Immense Learning Opportunities: Be part of a rapidly scaling, market-leading company.
• Ownership and Impact: Operate as a high-functioning individual with a growth mindset.
• Innovation-Driven Culture: Work with a passionate team that thrives on solving challenges.
• Dynamic Environment: Thrive in a fast-paced, supportive environment that recognizes your contributions. We value outcomes over rigid schedules, so adapt your work timing to deliver your best. 

Values that are important to us:

• You should be a great communicator and culture maintainer.
  • Take a look at our culture document
• You're data-driven and customer-focused
• You measure your results & automate when possible
• You get 10% better at something every week
• You have an internal compass and take accountability & initiative
• We value overcommunication, candid feedback and a results-driven culture

Perks and benefits :

• Competitive compensation
• Work remotely from anywhere
• Opportunities to move laterally within a team and grow rapidly
• Paid time off and flexible leave policy
• A "no boss" culture that empowers you to take ownership
• Flexible working hours to fit your lifestyle
• LGBTQ+ friendly
• Fun international offsite to connect and recharge
• Tech reimbursements to support your work

About us:

At Fireflies.ai, we’re dedicated to revolutionizing the way teams interact with AI in their daily workflows. Our inclusive culture champions security, innovation, customer experience, and growth. Backed by $19 million from top-tier investors like Canaan, Khosla Ventures, and angels from Slack, Facebook, Dropbox, Amazon, and Salesforce, Fireflies is driven by a passionate 100+ member global t