Staff Pharmacist - Remote (select locations) - Express Scripts (Trend Management)

Staff Pharmacist –Trend Management

Remote locations include states of Arizona, Florida, Missouri, and Ohio

Hours of operation for this position will be 9am to 5:30pm Eastern Time

Have you heard?    Express Scripts is now part of Cigna. Together, we’ve got big plans. We want to change health care to make it more affordable, more personalized, and more focused on helping the whole person to achieve better health outcomes. And that’s only the beginning. Read on to learn more about working with us.

Are you ready to step into a position that combines your communication skills, attention to detail, ability to multitask, and unrelenting drive to help others? As a staff pharmacist for Trend Management, you’ll be part of a dedicated team which ensures that our customers receive accurate and timely information about plans and costs. You will be on the front lines with doctors’ offices, providing formulary information and responding to phone inquiries with care and detail.

How you’ll make a difference:

• Be a superstar in the eyes of providers and patients alike: Accept transfer and/or initiate phone calls with physicians’ offices to deliver formulary information as well as handle inbound and outbound calls to educate patients on plan design and cost. 

• Use your expert problem-solving skills to help our patients be at their best every day: Work with patients and doctors to research issues with medication coverage to help patients get the medication they need.

• Juggle multiple tasks without sacrificing attention to detail. You will be busy handling multiple requests at any given time, as well as documenting information from your conversations in our computer system.

Essential Functions:

• Provide oversight and quality assurance to pharmacy staff
• Interpret physicians’ or prescribers’ prescriptions.
• Contact doctors and/or patients to verify information on prescriptions such as drug strength, prescription sig., and drug name in order to expedite processing of orders.
• Verify and confirm validity of controlled substances.
• Verify prescription information entered in the system by pharmacy staff
• Contact physicians for new and/or transfer authorization.
• Work with physicians to convert prescriptions to generic or preferred drugs whenever possible.
• Consult with patients regarding the use of medications and potential drug interactions.
• Back up other pharmacists as needed, perform additional duties as assigned by management, or train less experienced pharmacists.

 

What You Should Have: 

• Graduate of ACPE Accreditation School of Pharmacy with a B.S. Pharmacy or PharmD, degree.
• 1-2 years relevant experience.
• Current state pharmacist license in good standing.
• Highly evolved clinical pharmacy skills and/or clinical knowledge
• Superior written and verbal communication skills
• Proficient in use of computer applications
• Demonstrated ability to work independently, solve problems and make informed decisions in a timely fashion.
• Excellent customer service and interpersonal skills
• Demonstrated ability to effectively and professionally represent Express Scripts to patients, clinicians, clients and the public.

Preferred Qualifications:

• Advanced problem-solving skills and the ability to work collaboratively with other departments to resolve issues.
• Strong oral and written communication skills.
• Ability to read and interpret prescriptions.
• Strong focus on customer service, quality and accuracy.
• Ability to manage timelines and meet deadlines.
• Ability to adapt in a changing environment.
• Ability to work a flexible schedule for peak volume times.
• Proficient in use of computer applications including Microsoft Office
• Demonstrated ability to work independently, solve problems and make informed decisions in a timely fashion.
• Experience with managed Care
• Established record of performance as a trusted advisor to other healthcare professionals –prescribers in particular

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fib