Retail Sales Agent

Omni Mount Washington Resort & Spa

As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor. The resort is home to award-winning alpine and Nordic skiing at Bretton Woods - the state’s largest ski area which is consistently recognized among the best for snow quality, grooming and service. A famed Donald Ross-designed Golf Course, nature-inspired Spa and year-round Canopy Tour add to our wide variety of world-class activities, adventure and wellness offerings, attracting guests from around the globe all year long.

Omni Mount Washington Resort & Spa and Bretton Woods Ski Area associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa and Bretton Woods Ski Area may be your perfect match.


Overview:
The position is responsible for the purchasing, replenishing and stocking of merchandise, and maintaining of visual displays.
Responsibilities:
· Responsible for the handling of money, i.e., the opening of closing of the shop.
· Knowledge of P.O.S. system, shipping, transfer forms and hard checks.
· Must be able to stand for long periods of time, have exceptional customer service skills and sales ability.
· Must meet ALL Moments of Service standards, i.e., greeting customers within 10 feet of guests, greet with a smile and a sincere welcoming, etc.
· Ensure complete customer satisfaction, as well as, meeting all company and personal goals for the retail shop.
· All merchandise delivered should be unpacked, folded or hung accordingly to quality standards and placed in the appropriate location by the beginning of next day.
· All emptied boxes of merchandise should be broken down and taken to the trash on daily basis.
· Maintaining a clean, neat and dust free shop and work area on a daily basis.
· All restrooms and trashcans, both inside and outside of retail shop, should be cleaned and emptied on daily basis.
· Responsible for weekly requests of cleaning or office supplies for the shop and any needed merchandise.
· Knowledge of property, i.e. locations of restaurants, pool, etc. Also, knowing the daily activates for guests and their children.

Qualifications:
· Previous retail experience preferred
· GED or high school equivalent is preferred
· Must be able to move up to 25 lbs., occasionally extend arms and hands, seize, grasp, and turn objects with hands.
· Ability to stand for long periods of time


Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.