Sales Enablement Analyst

Do you enjoy creating seamless experiences and supporting others to thrive? At Dormer Pramet, we recognize the value of doing the right thing and providing exceptional support—both to our customers and our teams. As a Sales Enablement Analyst, you’ll play a key role in helping our front-line sales team succeed by removing obstacles, streamlining processes, and enhancing the customer experience. 

What you will do 

Reporting to the Sales Area Americas Director, you will serve as a liaison between Sales and the broader organization, supporting daily activities that contribute to customer satisfaction, sales growth, and operational efficiency. This includes: 

• A seat on the Sales Area Management team and supporting strategic improvement projects 

• Automating time consuming processes throughout the sales organization 

• Supporting Sales Engineers with customer-related activities. 

• Communicating with customers directly on critical issues and projects 

• Monitoring and escalating issues related to logistics, open orders, and internal routing delays. 

• Working in and optimizing the CRM database to support sales efficiencies. 

• Assisting with webshop setup, EPLM access, and facilitating internal collaboration with Product Units and Supply Chain. 

• Participating in regional meetings to align on goals, share updates, and contribute to strategic planning. 

• Gain expertise in all company systems in order to support improvements. 

What you bring 

To be successful in this role, you’ll bring a proactive mindset, strong communication skills, and the ability to keep things moving smoothly behind the scenes. 

We’re looking for someone with: 

• Previous experience or a passion for; customer service, sales support, or analytics. Ideally in the manufacturing or metal cutting industry. 

• Proficiency in SAP, CRM (Dynamics 365), Power BI, Office 365 Co-Pilot and other database or reporting tools. 

• Ability to manage multiple priorities, resolve problems quickly, and follow through on details. 

• Excellent verbal and written communication skills, with a customer-first attitude. 

• Strong planning, organization, and analytical thinking skills. 

• An associate degree or equivalent business experience. 

What We Offer in Return 

We recognize that passion and dedication drive success. In return for your commitment, we offer: 

• The opportunity to make a direct impact on our business performance. 

• The chance to be part of an ambitious team in an industry-leading company. 

• Continuous professional development and training opportunities. 

• A career path desig