Account Manager, Retail

Hi, We're Centerfield. Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles.
If you are currently an active Centerfield employee, please visit our internal jobs board to submit your application.
The Opportunity...
In this role, you will play a key part in the management and maintenance of an individual book of business with an emphasis on increasing revenue, building relationships, and leveraging data to identify growth opportunities. This role is on the retail team in our insurance division. If you are excited to work with a great group of people and want to work for a fast-growing industry leader, join us!

How You'll Contribute...

• Manage an individual book of business consisting of our top strategic accounts, with an emphasis on building long-term relationships and account growth 
• Identify and implement opportunities for cross-selling and new business within the existing customer base 
• Ensure timely delivery and communication according to the customer's needs and objectives 
• Ensure customer retention and prevention of churn across the customer base 
• Track various KPIs and performance metrics 
• Become a go-to expert on our product offerings, platform, and processes 

What We're Looking For...

• 4+ years of experience in an account management role 
• P&C insurance industry experience 
• Experience managing a team 
• Proficiency with Salesforce and Excel 
• A critical thinker with strong problem-solving skills 
• Exceptional time management, organizational, and communication skills 
• Ability to take ownership of your work

To learn more, visit us Here. Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.
As a reminder, If you are currently an active Centerfield employee, please visit our internal jobs board to submit your application.
For more information about our collection, use, and disclosure of your personal information in connection with our evaluating your candidacy, please visit our Privacy Policy at https://www.centerfield.com/privacy-policy/. Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.