Strategic Finance Manager, Operations
ZiplineAbout the role
About Zipline
Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
About You and The Role
We are looking for a Strategic Finance Manager, Operations to serve as a senior finance partner to Zipline’s operations focused on our next generation precise delivery platform.
In this role, you will help Zipline understand and improve the financial performance of its operations across maintenance, flight operations, material planning, supply chain, demand planning, customer support, safety, flight test, real estate, ground systems, launch, and business operations.
You will own core planning and reporting processes, including forecast versus actuals, annual forecasting and consolidation, operating performance reviews, and high priority ad hoc models that support leadership decisions. You will work directly with business partners to understand their goals, processes, constraints, and tradeoffs, then translate that operating context into clear financial insight.
The right person will be expected to take ambiguous operational questions, structure the analysis, build the model, pressure test assumptions, align stakeholders, and help drive decisions.
What You'll Do
- Serve as a strategic finance partner to Global Operations leaders across teams such as Maintenance, Flight Operations, Material Planning, Supply Chain, Logistics, Customer Support, Safety, Flight Test, Business Operations, Real Estate, Ground Systems, and Launch.
- Own forecast versus actuals for multiple teams within Operations, including variance analysis, KPI reporting, financial performance reviews, and clear communication of business drivers.
- Lead annual planning and quarterly forecasting and consolidation processes, partnering with business leaders to translate operating plans, resource requirements, and strategic priorities into financial plans.
- Build and maintain driver-based models for operating forecasts, long-range planning, unit economics, site performance, launch economics, utilization, labor, materials, support costs, and operational efficiency.
- Develop high priority ad hoc analyses and decision models for leadership, including questions related to growth, margin, resource allocation, launch timing, operating model design, and cost optimization.
- Partner with operators to understand the broader financial implications of their goals, processes, constraints, and proposed changes.
- Analyze cost drivers across labor, maintenance, materials, fleet operations, ground systems, support, real estate, site preparation, launch costs, utilization, and delivery economics.
- Identify opportunities to improve margin, reduce cost, increase utilization, improve forecast accuracy, and scale operations more efficiently.
- Build repeatable reporting tools, dashboards, and planning workflows that improve visibility, reduce manual work, and increase accountability.
- Partner with Accounting, Procurement, Supply Chain, Data, Product, Engineering, and Operations to improve planning processes, reporting accuracy, spend visibility, and decision making speed.
- Translate complex analyses into clear recommendations for senior finance and operations leaders.
- Proactively surface risks, decision points, and tradeoffs rather than waiting for perfect
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