Sales Operations Executive (3535)

We are seeking a highly skilled and motivated Sales Operations Executive to join our dynamic team. As a Sales Operations Executive, you will play a pivotal role in optimizing sales processes, driving data-driven insights, salesforce administration, and enhancing sales team performance. You will work closely with cross-functional teams, including sales, marketing, finance, and customer success, to ensure streamlined operations, effective reporting, and successful execution of sales strategies. The ideal candidate will have a strong analytical mindset, exceptional organizational skills, and a passion for driving sales excellence.

About GBG

GBG is the leading expert in global digital identity. We combine our powerful technology, the most accurate data coverage, and our talented team to deliver award-winning location intelligence, identity verification, and fraud prevention solutions.

With over 30 years’ experience, we bring together a team of over 1,250 dedicated experts with local industry insight from around the world to make it easy for businesses to identify and verify customers and locations, protecting everyone, everywhere from fraud.

Why you should be@GBG

(with the 93% of our team members that recommend us as a great place to work)

• We make the world a safer place
• We trust each other and win together
• We are local experts in a global business
• We want you to be yourself
• We grow when you grow

About the team

Sales Operations

At GBG, our Sales Operations Team is the heartbeat behind our success in our GTM structure. This group seamlessly interweaves project management, sales enablement, and sales order processes. The Sales Ops team drives efficiency by optimizing sales strategies, and ensuring that our customers experience the very best from the moment they show interest to the final stages of order fulfillment. By fostering a culture of collaboration and innovation, we ensure that our sales force is empowered, well-supported, and always steps ahead in meeting the needs of our customers.

The Role

We are seeking a highly skilled and motivated Sales Operations Executive to join our dynamic team. As a Sales Operations Executive, you will play a pivotal role in optimizing sales processes, driving data-driven insights, salesforce administration, and enhancing sales team performance. You will work closely with cross-functional teams, including sales, marketing, finance, and customer success, to ensure streamlined operations, effective reporting, and successful execution of sales strategies. The ideal candidate will have a strong analytical mindset, exceptional organizational skills, and a passion for driving sales excellence.

What you will do

• Process Optimization:
  • Analyze and streamline sales processes to maximize operational efficiency.
  • Identify areas of improvement, remove bottlenecks, and implement process enhancements.
  • Continuously monitor and evaluate the effectiveness of sales workflows.

• Salesforce Strategy Development:

• Develop and refine the CRM strategy to align with the company’s goals and objectives.
• Identify target customer segments and create personalized strategies to engage and retain them.

• Data Analysis and Insights:

• Gather and analyze data to identify trends, patterns, and opportunities.
• Provide actionable insights and recommendations based on data analysis.
• Develop standardized reports and dashboards to track key sales performance metrics.

• Sales Planning:

• Collaborate with sales leadership to develop sales process strategies and tracking.
• Conduct market research and competitor analysis to identify growth opportunities.
• Assist in the development and execution of sales strategies and initiatives.

• Cross-functional Collaboration:

• Foster collaboration between sales, marketing, finance, and customer success teams.
• Coordinate with stakeholders to align sales operations with organizational objectives.
• Facilitate effective communication and knowledge sharing across teams.

• Performance Measurement and Reporting:

• Establish key performance indicators (KPIs) and metrics for tracking sales performance.
• Develop regular reports and presentations to provide insights on sales performance.
• Monitor sales metrics and performance trends, highlighting areas for improvement.