Guest Service Expert Smashburger - Full Time (Harrah's Laughlin)

*Must be minimum of 21 years of age

*Required: Southern Nevada Health District (SNHD) Food Handler's Card and Alcohol Awareness Card

Your Role in the Spotlight

You’re the front-line hero who sets the tone for every guest’s experience. With a smile and hustle, you’ll make sure every order is smooth, every interaction is upbeat, and every guest leaves happy.

What You’ll Be Rockin’

• Greet Like a Pro: Welcome every guest with genuine warmth and a big smile—make them feel like Family Style VIPs.

• Menu Mastery: Know the menu inside-out so you can answer questions and make tasty suggestions.

• Cashier Confidence: Handle POS transactions quickly and accurately, following all cash-handling procedures.

• Clean & Crisp: Keep counters, floors, and dining areas spotless—table touches, trash duty, and mopping included.

• Food Delivery Flair: Serve up meals with style and check in to make sure guests have everything they need.

• Phone Etiquette: Answer calls with clarity and charm—yes, even when it’s busy!

• Team Player Energy: Jump in to help other outlets when needed and keep the vibe positive.

What You’ll Need

• Experience: At least 1 year in a customer-facing role.

• Education: High school diploma or GED.

• Certifications: Health Card and Alcohol Awareness (Must be 21 years of age).

• Skills: Strong English communication, computer literacy, and a knack for multitasking.

Physical & Mental Stamina

• Stand and walk for your entire shift

• Lift up to 50 lbs and push/pull up to 30 lbs

• Work in hot/cold temps and noisy environments

• Navigate stairs and confined spaces with ease

Why It’s a Smash

This isn’t just a cashier gig—it’s a chance to be part of a team that thrives on flavor, speed, and personality. You’ll be the face of the brand, making every guest’s visit memorable in the best way with Caesars Family Style Service.