Funeral Arranger (NonLic)

Why Work for Daniels Family Funeral at Sara Chapel?

Service

• At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual.
• Work with leading experts in the funeral and cemetery profession.

Benefits

• Financial assistant programs encouraging employees through education and development in industry related subjects.
• Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate life’s challenges.
• Rich 401k and Roth Retirement Plan options available for both Full Time and Part Time employees along with a Company Match.
• Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team.
• Employee Discounts on services, merchandise, and property to help our team members in their time of need.

Culture

• We value honesty, courage, integrity, ethical behavior and the development of personal growth.
• We are rooted in the communities to provide a personal touch to every family we serve.
• We believe in the value of funeral and cemetery service, drawing on decades of experience to create the best experience for our families.

Summary/Objective

This position is the primary contact for client families and is accountable for performing a variety of tasks during funeral and memorialization process to ensure services run smoothly and that the expectations of our client families and their guests are exceeded.

Essential Functions

• Meets with client families to listen and assist in arrangements personalized memorial services, under direct supervision of a licensed funeral director.
• Understands and implements Company provided training to ensure all client families recognize service and merchandise options.
• Conducts and attends services and visitations on a regular basis.
• Utilizes systems to review merchandise options, enter contracts, and complete necessary forms, without supervision or assistance.
• Oversees all employees participating in services, ensuring that each member of the team understands their individual role and is professionally representing the location.
• Under direction of licensed Funeral Director and/or Embalmer, participates in preparation of the deceased (dressing, applying makeup and casketing).
• Assists with placing caskets or remains in visitation area, setting up room to comply with client family wishes, including adjusting light fixtures and arrangement of flowers or plants.
• Directs and ushers families and services attendees to and from the location of the funeral service.
• Coordinates all service arrangements and details with clergy, other presiding persons, fraternal or military organizations, and others who may participate in conducting the funeral service.
• Supervises and assists in the transportation of client family to ensure a timely departure and arrival.
• Arranges and coordinates shipment of deceased to and from other cities and locations.
• Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files.
• Acts to improve market share through participation in community events, groups and/or organizations.
• Receives input and guidance from Funeral Director on services and paperwork.
• Ensures proper paperwork, including permits and certificates, are timely in accordance with relevant laws and regulations.
• Answers questions and assist with serving the needs of the client families.
• Works on-call /first-call, as needed.
• Identifies and remedies all hazards on grounds.
• Other duties as assigned.

Competencies

• Communication Proficiency.
• Teamwork Orientation.
• Detail Orientation.
• Thoroughness.
• Customer Service Orientation.
• Time Management.

Required Education, Experience, Certifications and Licensure 

• Four-year degree or equivalent combination of education, training and experience preferred.
• Attendance or enrollment in Funeral Director/Mortuary School preferred.
• At least 1-year experience in funeral arranging.
• Valid state issued driver’s license in good standing and acceptable driving record. 

Additional Eligibility Qualifications

• Able to read, write and speak English fluently. Bilingual