Program Director, Emergency Medical Technician

As a full-time team member, you will have access to the following benefits:

• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• Basic Life Insurance (UMA paid)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 18 years of age)
• Pet Insurance
• Identity Theft Protection

Purpose of the Position:

The Program Director is responsible for leading the development, implementation, and management of educational programs. This role ensures the delivery of high-quality, engaging, and accessible courses that meet institutional standards and support student success.

What You’ll Do:

1. Develop and Implement Programs: Design and oversee the creation of courses and programs that align with the institution’s goals and standards.
2. Monitor and Evaluate Program Effectiveness: Continuously assess the quality and effectiveness of courses, making necessary adjustments to improve student outcomes.
3. Collaborate with Faculty and Staff: Work closely with educators and administrative staff to ensure the successful delivery and support of programs.
4. Ensure Compliance and Accessibility: Ensure that all programs meet accreditation standards and are accessible to all students, including those with disabilities.
5. Manage Budgets and Resources: Oversee the financial aspects of programs, including budgeting, resource allocation, and securing funding.
6. Oversee Regional Operations: Provide strategic leadership and operational oversight for the education programs across multiple geographic regions, ensuring consistency in execution, compliance, and performance outcomes.
7. Analyze and Respond to Regional Market Trends: Monitor regional enrollment data, demographic shifts, and market dynamics to adjust recruitment strategies and optimize outreach efforts tailored to specific populations.
8. Support Cross-Regional Collaboration and Best Practices: Facilitate communication and collaboration among the program’s teams, sharing insights, standardizing best practices, and aligning efforts with institutional goals and regional needs.
9. Lead with Care: Lead, coach, and develop team members, fostering a culture of wellness, recognition, and engagement. Meet regularly with direct reports in one-on-one and group settings to provide feedback and cultivate/maintain a positive work culture.  
10. Perform other duties as assigned. 

Career Level Expectations:

• Typically manages one or more teams or small unit(s).
• Recognized subject matter expert in job area.
• Manages large projects or processes with limited oversight.
• Handles difficult and often complex problems that require extensive investigation and analysis and collaboration with others.
• Requires ability to influence others to accept practices and approaches, and ability to communicate with executive leadership.
• Desire for growth and professional development.

Required Skills/Experience:

• Bachelor’s degree. 
• Must have a minimum of two years teaching experience as a Level B instructor.
• Be certified as a Florida paramedic in good standing with the department, with at least four years field level provider experience in the pre-hospital environment with an ALS provider.
• Must have at least two years teaching experience in EMS education. 
• Ability to professionally communicate fluently in verbal and written English.
• Ability to support a diverse and inclusive work environment.
• Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role.

Preferred Requirements:

• Any advanced degree or equivalent experience and/or strong or advanced proficiency in any of the above required skills/experience.
• Pr